06-29-2026, 02:28 PM
Response today from them by email as follows:
Quote:Good afternoon,
Thank you for your further email.
As mentioned in our previous correspondence, all appeals must be made via our appeals portal https://appeals.ce-service.co.uk/. Our complaints policy clearly states our complaints form is not intended to be used as a method for motorists to appeal a Parking Charge Notice. Our complaints policy does not cover comments regarding the dissatisfaction relating to the issuance of a Parking Charge. Matters relating specifically to appeals must be made in writing as outlined on the back of the Parking Charge Notice.
This ticket was issued within 14 days of the incident date, and we are fully compliant with the requirements of Schedule 4 of the Protection of Freedoms Act 2012. Under POFA 2012, if you fail to provide the full, correct name of the driver and their current address for service you may become liable for the full amount due as the Registered Keeper of the above vehicle.
Yours faithfully,
Civil Enforcement
Complaints Team
Civil Enforcement Ltd
Complaints at Civil Enforcement
Email: complaints@ce-service.co.uk
Address: Civil Enforcement Ltd, Horton House,
Exchange Flags, Liverpool L2 3PF.
