06-07-2026, 02:16 PM
@Ogrebear, that changes nothing of substance.
It is just another stock non-answer. They simply deny everything, assert compliance, say no appeal was received, and then try to wash their hands of the matter by saying it is with DCB Legal. They still do not address the actual complaint point about the timing of the escalation, and they still avoid engaging with the wider procedural failure.
Their statement that an auto-reply is sent if an appeal is submitted does not prove that no appeal was attempted. It merely states what they say ought to happen if their system works properly. It does not answer the possibility of a system failure or mishandling.
The reference to being “well regulated” is a joke. It's just template response rubbish. It adds nothing.
So the position remains the same. Do not waste more time arguing with UKPC. Keep that email as further evidence that they have refused to engage properly with the complaint and have instead hidden behind generic denials and referral to DCB Legal.
At this stage, just preserve everything, continue with the SAR if not already done, and wait for the claim. Once that arrives, their repeated failure to engage can simply be folded into the overall background.
I really would not lose any sleep over this.
A claim will eventually be issued, because that is simply what DCB Legal do. They churn these things out in bulk and carry them forward regardless of whatever sensible points are put to them. So none of what is happening at this stage should be taken as a sign that they have a strong case. It is just their standard process.
The important point is this. Once a claim is issued and properly defended with the advice you receive here, nothing meaningful will come of it. In my experience, and from a very large body of almost 900 recent, comparable cases, DCB Legal’s modus operandi is to push defended claims along until the point they have to pay the hearing fee, and then discontinue. That is how they operate. They make their money from the low-hanging fruit on the gullible tree, the many people who pay up out of ignorance and fear or fail to defend, not from taking properly defended cases all the way to a hearing.
Issuing and paying for a claim is a "loss leader" for them. There are enough low-hanging fruit out there to make it very profitable for them, even if they capitulate on a few that are actually defended.
So yes, expect the usual bluster and a claim in due course, but do not mistake that for genuine danger. As long as you deal with it properly and follow the advice here, the overwhelming likelihood (greater than 99%) is that DCB Legal will eventually issue an N279 Notice of Discontinuance and walk away before any final hearing.
It is just another stock non-answer. They simply deny everything, assert compliance, say no appeal was received, and then try to wash their hands of the matter by saying it is with DCB Legal. They still do not address the actual complaint point about the timing of the escalation, and they still avoid engaging with the wider procedural failure.
Their statement that an auto-reply is sent if an appeal is submitted does not prove that no appeal was attempted. It merely states what they say ought to happen if their system works properly. It does not answer the possibility of a system failure or mishandling.
The reference to being “well regulated” is a joke. It's just template response rubbish. It adds nothing.
So the position remains the same. Do not waste more time arguing with UKPC. Keep that email as further evidence that they have refused to engage properly with the complaint and have instead hidden behind generic denials and referral to DCB Legal.
At this stage, just preserve everything, continue with the SAR if not already done, and wait for the claim. Once that arrives, their repeated failure to engage can simply be folded into the overall background.
I really would not lose any sleep over this.
A claim will eventually be issued, because that is simply what DCB Legal do. They churn these things out in bulk and carry them forward regardless of whatever sensible points are put to them. So none of what is happening at this stage should be taken as a sign that they have a strong case. It is just their standard process.
The important point is this. Once a claim is issued and properly defended with the advice you receive here, nothing meaningful will come of it. In my experience, and from a very large body of almost 900 recent, comparable cases, DCB Legal’s modus operandi is to push defended claims along until the point they have to pay the hearing fee, and then discontinue. That is how they operate. They make their money from the low-hanging fruit on the gullible tree, the many people who pay up out of ignorance and fear or fail to defend, not from taking properly defended cases all the way to a hearing.
Issuing and paying for a claim is a "loss leader" for them. There are enough low-hanging fruit out there to make it very profitable for them, even if they capitulate on a few that are actually defended.
So yes, expect the usual bluster and a claim in due course, but do not mistake that for genuine danger. As long as you deal with it properly and follow the advice here, the overwhelming likelihood (greater than 99%) is that DCB Legal will eventually issue an N279 Notice of Discontinuance and walk away before any final hearing.
Never argue with stupid people. They will drag you down to their level and then beat you with experience. - Mark Twain
