03-04-2026, 08:00 PM
I am not a manager, just an administrator lol.
But before I had the specific role of handling PCN's almost all Penalty Charge Notices and Parking Charge Notices were paid unless the driver had a parking receipt (ie there was a keying error).
The wage deductions is in the contracts. For Penalty Charge Notices I will appeal it if I can. I have had 3 successful London Tribunal appeals and 2 successful Traffic Tribunals in the last 4 months. Those are the only ones I have taken to tribunal too. But if it's clear cut, box junction or bus lane or 7.5t weight limit contravention (those are the most common) and the evidence is clear I'll speak with the driver and let them know it will be deducted. When it's like that, 90% of the time the driver is expecting it and cool with it.
Likewise for Parking Charge Notices, if a driver parked at a service station overnight but hadn't paid when they should have or for example one I had last week where a driver parked in a B&M car park overnight, it's an easy conversation with drivers and they are often expecting the charge.
But ones like this, where liability is disputed, and it isn't the fault of the driver, just an unfortunate situation (and unfair/predatory enforcement practices) I don't agree with it being deducted, because as you say by paying the charge early the company may be settling claims that it was not legally liable to pay. And I have actually told drivers previously to dispute it with management where the company voluntarily settled disputed charges denying the driver the opportunity to defend it. It actually happened like 2 weeks ago. I just put the words in the drivers mouth and passed on the message lol. I'm pretty sure they reimbursed him. This was another one where the driver paid for parking at MOTO services but there wasn't enough room in the HGV parking area and some jobsworth took pictures and sent a Parking Charge a week later.
I have a very juicy one to post here next week. I have four ongoing Parking Charge Notices for our vehicles on a road, Chequers Lane, in Dagenham, waiting to access a waste site on that road. This road is owned by GLA (and not part of the public highway) who have repeatedly told me they will continue to issue "fines" and that "parking on the pavement is illegal", a misrepresentation of authority, and they have stated that the leasehodler business on the road have acquired rights of access and that they wish to recoup costs of maintaining the road (inside of adding a service charge to the leaseholder agreements) and so the parking company PPM is issuing these charges for "stopping in a no waiting zone", and have said in their appeal Rejection Notice "there is no consideration period on private land", "as it was issued for waiting a parking period is not required", and "we submit your vehicle was queuing, waiting to access a business site".
Good thing about this one is, it's GLA, a public authority that I can make a complaint about to the Local Government & Social Care Ombudsman. That's a job for next week though.
But before I had the specific role of handling PCN's almost all Penalty Charge Notices and Parking Charge Notices were paid unless the driver had a parking receipt (ie there was a keying error).
The wage deductions is in the contracts. For Penalty Charge Notices I will appeal it if I can. I have had 3 successful London Tribunal appeals and 2 successful Traffic Tribunals in the last 4 months. Those are the only ones I have taken to tribunal too. But if it's clear cut, box junction or bus lane or 7.5t weight limit contravention (those are the most common) and the evidence is clear I'll speak with the driver and let them know it will be deducted. When it's like that, 90% of the time the driver is expecting it and cool with it.
Likewise for Parking Charge Notices, if a driver parked at a service station overnight but hadn't paid when they should have or for example one I had last week where a driver parked in a B&M car park overnight, it's an easy conversation with drivers and they are often expecting the charge.
But ones like this, where liability is disputed, and it isn't the fault of the driver, just an unfortunate situation (and unfair/predatory enforcement practices) I don't agree with it being deducted, because as you say by paying the charge early the company may be settling claims that it was not legally liable to pay. And I have actually told drivers previously to dispute it with management where the company voluntarily settled disputed charges denying the driver the opportunity to defend it. It actually happened like 2 weeks ago. I just put the words in the drivers mouth and passed on the message lol. I'm pretty sure they reimbursed him. This was another one where the driver paid for parking at MOTO services but there wasn't enough room in the HGV parking area and some jobsworth took pictures and sent a Parking Charge a week later.
I have a very juicy one to post here next week. I have four ongoing Parking Charge Notices for our vehicles on a road, Chequers Lane, in Dagenham, waiting to access a waste site on that road. This road is owned by GLA (and not part of the public highway) who have repeatedly told me they will continue to issue "fines" and that "parking on the pavement is illegal", a misrepresentation of authority, and they have stated that the leasehodler business on the road have acquired rights of access and that they wish to recoup costs of maintaining the road (inside of adding a service charge to the leaseholder agreements) and so the parking company PPM is issuing these charges for "stopping in a no waiting zone", and have said in their appeal Rejection Notice "there is no consideration period on private land", "as it was issued for waiting a parking period is not required", and "we submit your vehicle was queuing, waiting to access a business site".
Good thing about this one is, it's GLA, a public authority that I can make a complaint about to the Local Government & Social Care Ombudsman. That's a job for next week though.
