Yesterday, 05:27 PM
Hello everyone,
I hope that this is not too long, and it risks straying away from strict parking law. Please remove if not appropriate.
1.5 months ago I moved into a new flat. As part of this flat, I was given an allocated parking space that corresponds to my flat number. This was confirmed by the estate agent in writing and through various documents exchanged before move in.
I inquired directly about whether or not the space was included in my lease, and this was confirmed. At no point did the estate agent mention a parking permit, nor did I ever receive a permit when I moved in. The only mention of a permit in my tenancy agreement is a generic clause stating that I must return any parking permits when I leave. The allocated space is mentioned in the inventory, but no mention of a permit.
Last Tuesday (one week ago) I received a parking fine from P4Parking for failure to display a valid permit. The residents parking area recently came under management of P4Parking, from what I gather earlier this year prior to my moving in, when I think my flat was vacant. There is (new) signage in the parking area.
![[Image: image-3.png]](https://i.postimg.cc/0zbWpWkP/image-3.png)
https://i.postimg.cc/Cx43pX9B/image-3.png
I have appealed the ticket, and reached out to building management who have informed me that permits were delivered 'by post/hand'.
I mentioned to the real estate agent that they had a duty of care to provide me with a permit (or details of) permits that are required or my quiet enjoyment of the property. I asked for them to get in touch with the management to arrange a new permit and to get the PCN cancelled, or to pay for the ticket on my behalf.
They responded with the following:
"Dear _____,
Thank you for your email.
Unfortunately, we will not be able to make payment towards the parking ticket you have received. As the vehicle was parked without a valid permit being displayed, we would recommend continuing to contact the parking company directly to explain the circumstances and ask whether they would be willing to waive the charge.
This is the first time we have received a request from you regarding a parking permit, despite you having been living at the property for some time. We do not normally deal directly with parking permits; however, we appreciate that you would now like to get this arranged and I will be contacting the block management company to find out how we can obtain a permit for your allocated parking space."
I've had no contact with them since, and they've ghosted me on a number of issues in the past.
I've continued some back and forth, and the appeal has not been responded to yet, but I was wondering what my best approach to this would be going forward?
I would rather not pay as I believe that the Estate Agent has a duty to provide me with a permit if required or to inform me of it.
Any advice would be appreciated. Thank you.
I hope that this is not too long, and it risks straying away from strict parking law. Please remove if not appropriate.
1.5 months ago I moved into a new flat. As part of this flat, I was given an allocated parking space that corresponds to my flat number. This was confirmed by the estate agent in writing and through various documents exchanged before move in.
I inquired directly about whether or not the space was included in my lease, and this was confirmed. At no point did the estate agent mention a parking permit, nor did I ever receive a permit when I moved in. The only mention of a permit in my tenancy agreement is a generic clause stating that I must return any parking permits when I leave. The allocated space is mentioned in the inventory, but no mention of a permit.
Last Tuesday (one week ago) I received a parking fine from P4Parking for failure to display a valid permit. The residents parking area recently came under management of P4Parking, from what I gather earlier this year prior to my moving in, when I think my flat was vacant. There is (new) signage in the parking area.
https://i.postimg.cc/Cx43pX9B/image-3.png
I have appealed the ticket, and reached out to building management who have informed me that permits were delivered 'by post/hand'.
I mentioned to the real estate agent that they had a duty of care to provide me with a permit (or details of) permits that are required or my quiet enjoyment of the property. I asked for them to get in touch with the management to arrange a new permit and to get the PCN cancelled, or to pay for the ticket on my behalf.
They responded with the following:
"Dear _____,
Thank you for your email.
Unfortunately, we will not be able to make payment towards the parking ticket you have received. As the vehicle was parked without a valid permit being displayed, we would recommend continuing to contact the parking company directly to explain the circumstances and ask whether they would be willing to waive the charge.
This is the first time we have received a request from you regarding a parking permit, despite you having been living at the property for some time. We do not normally deal directly with parking permits; however, we appreciate that you would now like to get this arranged and I will be contacting the block management company to find out how we can obtain a permit for your allocated parking space."
I've had no contact with them since, and they've ghosted me on a number of issues in the past.
I've continued some back and forth, and the appeal has not been responded to yet, but I was wondering what my best approach to this would be going forward?
I would rather not pay as I believe that the Estate Agent has a duty to provide me with a permit if required or to inform me of it.
Any advice would be appreciated. Thank you.
