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Advice needed - no permit provided, ticketed while parked in allocated space. - Printable Version +- Private Parking Ticket Legal Advice (PPTLA) (https://pptla.uk) +-- Forum: Legal advice forum (https://pptla.uk/forumdisplay.php?fid=3) +--- Forum: Parking Charge Notices forum (https://pptla.uk/forumdisplay.php?fid=4) +--- Thread: Advice needed - no permit provided, ticketed while parked in allocated space. (/showthread.php?tid=125) |
Advice needed - no permit provided, ticketed while parked in allocated space. - KHarHar - 09-08-2026 Hello everyone, I hope that this is not too long, and it risks straying away from strict parking law. Please remove if not appropriate. 1.5 months ago I moved into a new flat. As part of this flat, I was given an allocated parking space that corresponds to my flat number. This was confirmed by the estate agent in writing and through various documents exchanged before move in. I inquired directly about whether or not the space was included in my lease, and this was confirmed. At no point did the estate agent mention a parking permit, nor did I ever receive a permit when I moved in. The only mention of a permit in my tenancy agreement is a generic clause stating that I must return any parking permits when I leave. The allocated space is mentioned in the inventory, but no mention of a permit. Last Tuesday (one week ago) I received a parking fine from P4Parking for failure to display a valid permit. The residents parking area recently came under management of P4Parking, from what I gather earlier this year prior to my moving in, when I think my flat was vacant. There is (new) signage in the parking area. ![]() https://i.postimg.cc/Cx43pX9B/image-3.png I have appealed the ticket, and reached out to building management who have informed me that permits were delivered 'by post/hand'. I mentioned to the real estate agent that they had a duty of care to provide me with a permit (or details of) permits that are required or my quiet enjoyment of the property. I asked for them to get in touch with the management to arrange a new permit and to get the PCN cancelled, or to pay for the ticket on my behalf. They responded with the following: "Dear _____, Thank you for your email. Unfortunately, we will not be able to make payment towards the parking ticket you have received. As the vehicle was parked without a valid permit being displayed, we would recommend continuing to contact the parking company directly to explain the circumstances and ask whether they would be willing to waive the charge. This is the first time we have received a request from you regarding a parking permit, despite you having been living at the property for some time. We do not normally deal directly with parking permits; however, we appreciate that you would now like to get this arranged and I will be contacting the block management company to find out how we can obtain a permit for your allocated parking space." I've had no contact with them since, and they've ghosted me on a number of issues in the past. I've continued some back and forth, and the appeal has not been responded to yet, but I was wondering what my best approach to this would be going forward? I would rather not pay as I believe that the Estate Agent has a duty to provide me with a permit if required or to inform me of it. Any advice would be appreciated. Thank you. RE: Advice needed - no permit provided, ticketed while parked in allocated space. - b789 - 09-08-2026 @KHarHar, before I can sensibly advise you any further, I need to know exactly what you said in the appeal to P4Parking. The important issue is whether you identified yourself as the driver. If you appealed saying things such as "I parked", "I did not have a permit", "I was not given a permit" or otherwise made it clear that you were the person driving, then you may have shot yourself in the foot on one potentially useful defence. P4Parking would no longer need to rely on Schedule 4 of the Protection of Freedoms Act 2012 to transfer liability from an unknown driver to the registered keeper, because they would already know who the driver was. That would not make the charge automatically valid, because there is still a potentially much stronger tenancy/primacy argument here. If your tenancy or associated documents grant you the right to use that specific allocated space, and do not make that right conditional upon displaying a permit, then the later introduction of P4Parking and its permit scheme does not necessarily override the rights already granted to you. The agent's response also rather misses the point. This is not simply a case of "you parked without displaying a permit". If a permit was necessary to exercise the parking right included with the tenancy, then somebody should have ensured that you were provided with one or at least told that one was required. So, before going any further, please post:
Once I have those, I can tell you much more accurately where you stand. RE: Advice needed - no permit provided, ticketed while parked in allocated space. - KHarHar - 09-08-2026 (Yesterday, 09:21 PM)b789 Wrote: @KHarHar, before I can sensibly advise you any further, I need to know exactly what you said in the appeal to P4Parking. Again, many many thanks for your help 1. The text of my appeal is as follows: "Dear Sir/Madam, I am writing to formally appeal the above Parking Charge Notice issued to my vehicle while parked in Space x.xx I am the legal tenant of Flat xxx, having recently moved into the property. Space xxx is allocated exclusively to my property, as confirmed in writing by my letting agent prior to move-in (see attached email confirmation). Furthermore, my tenancy agreement explicitly references the requirement to return parking permits at the end of the tenancy, confirming that parking rights are attached to this property. As a newly moved-in resident, I was not handed the physical permit by the letting agent upon handover, an administrative error that is currently being rectified. As the contractually authorized occupier of this allocated space, I hold primary right of occupation, and no loss or breach of contract has occurred to the landowner. Please find attached: Written email confirmation from the letting agent confirming Space x is allocated to my tenancy.xx The relevant section of my tenancy agreement referencing parking permits. Proof of my tenancy/residency. Given that I am the legitimate resident with rights to Space xxx, I request that this Parking Charge Notice be canceled with immediate effect, and that my vehicle registration be whitelisted while my physical permit is reissued. Yours faithfully," They then sent an email asking for more evidence, which I responded to with: "Thank you for your correspondence requesting evidence regarding my appeal for Space 169. As stated in my initial appeal, I am the new legal tenant of Flat XXX (Space XXX). As a newly moved-in resident, the physical permit was omitted at handover by the estate agent [ESTATE AGENT] and is currently being reissued via Building Management. As evidence that I am the contractually authorized user of Space 169 and hold primary right of occupation, please find attached: Written Pre-Tenancy Confirmation: Email from [ESTATE AGENT] explicitly confirming Space XXX is allocated to my property. Tenancy Agreement: Copy of my tenancy agreement showing my residency at Flat XXX and the parking permit return clause. Building Management Case Ref: Proof that a ticket has been opened with Building Management to issue the replacement permit and authorize cancellation. Given that I am the verified resident with exclusive rights to Space XXX, I ask that this charge be canceled or placed on hold while Building Management completes the permit reissue." 2. The relevant tenancy wording dealing with the parking space, permits and any obligation to comply with estate regulations This is where it gets somewhat tricky, as there isn't an explicit statement that I am renting the space and my flat. Parking permits are mentioned in my tenancy agreement, but not explicitly in relation to the flat. The parking space is mentioned in the inventory document sent over by the Real Estate agent however, which I will include details of. Please find below the clauses from my tenancy agreement that are relevant (possibly) or refer to parking: Tenancy agreement: "*The Property, shall mean the property situated at [ADDRESS] , together with the fixtures, fittings, furniture and effects therein, and more particularly specified in the Inventory signed by the Tenant, and all grounds. It shall include the right to use, in common with others, any shared rights of access, stairways, communal parts, paths and drives." Relevant Inventory: "Keys Issued: Pedestrian door code .................................................................................. (CODE) Car Park gate code ..................................................................................... (CODE) Flat entrance ............................................................................................... 2 Yale – 2 Chubb Miscellaneous .............................................................................................. 1 Chubb FB2 key ....................................................................................................... 2 FB1 key……………………………………………………………………………..1 Parking space ............................................................................................. (PARKING SPACE NUMBER)" 3. The email The email thread in question is me asking for confirmation that the space is included with the flat, to which the agent responded: "Regarding parking, I have been informed the property comes with an allocated parking space within the complex." I hope that this helps. Thank you very much. RE: Advice needed - no permit provided, ticketed while parked in allocated space. - b789 - 09-08-2026 @KHarHar, yes, that answers the important questions and, importantly, I do not think you have identified the driver in either of those appeals. You consistently describe yourself as the tenant/resident and refer to "my vehicle", but you never say that you were driving or that you parked it. Ownership/keeper status and driver identity are not the same thing. So, unless there is something else you have sent them which identifies the driver, I would continue on the basis that the driver has not been identified. Do not now volunteer that information. The tenancy position is also rather better than I initially feared. The tenancy defines "the Property" by reference to the contents of the Inventory, and that Inventory expressly identifies Parking space [number]. You also have the agent's pre-tenancy confirmation that the property "comes with an allocated parking space within the complex". Taken together, that is useful evidence that use of that particular space formed part of what was granted with the tenancy. What I would want to check next is the exact wording of the tenancy clause dealing with parking permits, particularly the clause requiring permits to be returned at the end of the tenancy. The crucial question is whether anywhere in the tenancy you are actually required to display a permit, comply with a third-party parking scheme, or pay parking charges for failing to do so. A clause merely requiring any permit to be returned when the tenancy ends is not the same thing. I would also slightly temper some of the wording used in your original appeal. "No loss or breach has occurred" is not particularly helpful because private parking charges do not depend upon the operator proving financial loss. Likewise, I would not rest the argument solely on a broad assertion of "primary right of occupation". The stronger point is much more concrete: your tenancy documentation and inventory appear to grant you use of this specific allocated parking space, and we need to establish whether that grant contains any condition requiring display of P4Parking's permit. So please post the full permit-related clause from the tenancy. Subject to what that says, you potentially have both the tenancy/parking-right argument and, because the driver appears not to have been identified, any applicable keeper-liability arguments still available. RE: Advice needed - no permit provided, ticketed while parked in allocated space. - KHarHar - 09-08-2026 (Yesterday, 10:09 PM)b789 Wrote: @KHarHar, yes, that answers the important questions and, importantly, I do not think you have identified the driver in either of those appeals. That is certainly encouraging! Thanks for the insight and advice. I'll refrain from any sort of loss or breach language going forward, I perhaps got a bit ahead of myself with that ![]() Here are all of the mentions of a permit in my agreement: Deposit return clause: "Subject to The Deposit Protection Service (The DPS) terms and conditions, the Deposit will be refunded, less any deductions, once the following have been completed: 1. the tenancy has ended and possession of the Property has been returned to the Landlord and 2. all keys, access devices, remote controls and parking permits have been returned and 3. both parties have confirmed their acceptance of any Deposit deductions" Return of property: "Not change the locks (or install additional locks) to any doors in the Property, nor make additional keys for the locks without permission. All keys, access devices, remote controls and parking permits are to be returned when possession of the Property is returned to the Landlord." Similar clause in Tenancy section: "Return all keys, access devices, remote controls and parking permits for the Property, on the last day of possession (or sooner by mutual arrangement)." Notably, there is nothing in the tenancy agreement that states that I must display the permit, comply with any third-party scheme or pay any charges to do so. There is a clause that reads: "Perform and observe all valid obligations, a copy of which has been provided to the Tenant, of any headlease or covenant on the Property, save for those relating to the payment of rent or service charges, and to refund to the Landlord all losses, reasonably incurred, in relation to any breach of these obligations." However no such obligations were communicated to me in any way - including in the supporting documents that they sent after signing of the agreement (they were the inventory, gas safety cert etc etc). RE: Advice needed - no permit provided, ticketed while parked in allocated space. - b789 - 09-08-2026 @KHarHar, that is useful and actually helps. On what you have quoted, there is nothing in the tenancy requiring you to display a permit, participate in P4Parking's scheme, or pay a third-party parking charge for failing to display one. The clause about complying with headlease/covenant obligations also appears qualified by the words "a copy of which has been provided to the Tenant". If no such parking-related obligations were ever provided to you, that clause does not obviously assist the landlord or P4Parking in imposing some undisclosed permit regime after the event. However, I still need you to check the tenancy agreement for all references to parking, not merely references to "parking permits". Please search the agreement for terms such as parking, car, vehicle, motor vehicle, space, garage, bay, estate regulations, regulations, communal areas, common parts, management company, headlease, covenant and allocated space. What I am trying to establish is whether there is any clause anywhere which:
So far, the documents you have quoted are favourable: the inventory identifies a specific parking space, the agent expressly confirmed before the tenancy that the property came with an allocated parking space, and the tenancy contains no permit-display obligation that we have yet seen. But I want the complete parking-related picture before drawing a firm conclusion. RE: Advice needed - no permit provided, ticketed while parked in allocated space. - KHarHar - 09-09-2026 (Yesterday, 11:43 PM)b789 Wrote: @KHarHar, that is useful and actually helps. On what you have quoted, there is nothing in the tenancy requiring you to display a permit, participate in P4Parking's scheme, or pay a third-party parking charge for failing to display one. Thanks - I'll run through each of the terms that you have mentioned
"Perform and observe all valid obligations, a copy of which has been provided to the Tenant, of any headlease or covenant on the Property, save for those relating to the payment of rent or service charges, and to refund to the Landlord all losses, reasonably incurred, in relation to any breach of these obligations." Then one really interesting one (potentially) "The landlord agrees with the tenant as follows: ... To provide a copy of the insurance and any freehold or headlease conditions affecting the behaviour of the Tenant." I don't know if this is the case - but if the parking scheme constitutes a condition of a freehold or headlease, have the Real Estate agent then breached the contract by not providing it to me? Which has then caused me damage through the parking ticket? (possibly getting ahead of myself here).
Thanks again for your help and prompts! |