07-04-2026, 06:19 AM
How about adding this on the the end of Section 4:
"The reliability of automated ANPR timestamps to dictate a 'period of parking' has been heavily challenged by consumer champion Which? in a national investigation published on 25th June 2026. The investigation details how these systems frequently suffer from 'double-dipping' glitches—where chapters fail to log a vehicle's departure and incorrectly merge separate visits into one continuous overstay. Crucially, Which? explicitly identified this operator, GroupNexus (operating as 'Nexus Group'), as having issued an erroneous overnight overstay charge to a motorist due to this exact automated system failure. The burden remains entirely on the operator to prove that the vehicle was continuously parked as alleged, rather than the victim of a documented system glitch."
And replacing section 7 with this:
"Because the operator relies entirely on automated ANPR evidence, they are put to strict proof that the system was operating flawlessly on 18 May 2026. A national independent investigation published by Which? on 25th June 2026 reveals that ANPR technology operates with an estimated 3% error rate, resulting in 2 million inaccurate reads per day in the UK.
According to industry experts interviewed in the investigation, these errors are frequently caused by inappropriate camera placement, high-angle camera misreads due to vehicle tailgating, and capturing vehicles that are simply manoeuvring near the entrance line of sight. Given that GroupNexus's systems have been publicly exposed by consumer investigators for these technical blind spots, a simple pair of automated timestamps cannot be accepted as definitive proof of a contract breach. POPLA is invited to require the operator to provide full calibration logs, maintenance records, and the unredacted audit trail for the cameras at this site on the material date to prove this read does not fall within the documented error margin."
"The reliability of automated ANPR timestamps to dictate a 'period of parking' has been heavily challenged by consumer champion Which? in a national investigation published on 25th June 2026. The investigation details how these systems frequently suffer from 'double-dipping' glitches—where chapters fail to log a vehicle's departure and incorrectly merge separate visits into one continuous overstay. Crucially, Which? explicitly identified this operator, GroupNexus (operating as 'Nexus Group'), as having issued an erroneous overnight overstay charge to a motorist due to this exact automated system failure. The burden remains entirely on the operator to prove that the vehicle was continuously parked as alleged, rather than the victim of a documented system glitch."
And replacing section 7 with this:
"Because the operator relies entirely on automated ANPR evidence, they are put to strict proof that the system was operating flawlessly on 18 May 2026. A national independent investigation published by Which? on 25th June 2026 reveals that ANPR technology operates with an estimated 3% error rate, resulting in 2 million inaccurate reads per day in the UK.
According to industry experts interviewed in the investigation, these errors are frequently caused by inappropriate camera placement, high-angle camera misreads due to vehicle tailgating, and capturing vehicles that are simply manoeuvring near the entrance line of sight. Given that GroupNexus's systems have been publicly exposed by consumer investigators for these technical blind spots, a simple pair of automated timestamps cannot be accepted as definitive proof of a contract breach. POPLA is invited to require the operator to provide full calibration logs, maintenance records, and the unredacted audit trail for the cameras at this site on the material date to prove this read does not fall within the documented error margin."
