06-18-2026, 04:44 PM
@b789
Thanks, that makes sense.
One practical point before I send the response: Gladstones’ Letter Before Claim says I can respond via their website, which requires creating a login, or request a paper version of the Information Sheet and Reply Form. It does not expressly give email as a response method, although their enquiries email appears on the letter.
Should I:
1. send the response by email to [enquiries@gladstonessolicitors.co.uk](mailto:enquiries@gladstonessolicitors.co.uk) and CC myself;
2. also post a copy first class with proof of posting;
3. request a paper Reply Form as well; or
4. use their online portal?
I would prefer not to use the portal if avoidable, but I also do not want Gladstones later arguing that I failed to respond properly under the PAPDC.
Thanks, that makes sense.
One practical point before I send the response: Gladstones’ Letter Before Claim says I can respond via their website, which requires creating a login, or request a paper version of the Information Sheet and Reply Form. It does not expressly give email as a response method, although their enquiries email appears on the letter.
Should I:
1. send the response by email to [enquiries@gladstonessolicitors.co.uk](mailto:enquiries@gladstonessolicitors.co.uk) and CC myself;
2. also post a copy first class with proof of posting;
3. request a paper Reply Form as well; or
4. use their online portal?
I would prefer not to use the portal if avoidable, but I also do not want Gladstones later arguing that I failed to respond properly under the PAPDC.
