04-28-2026, 01:02 PM
Hi, Britannia parking has given me a POPLA code and the following message:
Thank you for your appeal received on 02/04/2026 regarding the above Parking Charge.
We have considered your appeal and comments you have made; in conjunction with any evidence
you have provided and the photographs we have on record.
The Parking Charge was issued to your vehicle because a valid ticket was not purchased. It is the
driver's responsibility to ensure that they have read and understood the terms and conditions for
using the car park.
This Parking Charge is not POFA compliant, however, payment can still be sought under the old
‘implied-contract-with-the-driver’ rules used prior to POFA.
Under Contract Law there is a probability that the Keeper was the Driver if the Keeper does not
nominate anyone else.
Britannia Parking have made no assumptions as to the identity of the driver. We have written to you
as the vehicle’s keeper to inform you of any outstanding contraventions against your vehicle. If you
inform us of the driver’s details, we will pursue them for the Parking Charge. Please be aware that
the identity of the driver does not affect the validity of a Parking Charge.
In addition, should this Parking Charge reach court proceedings, we will put in a request to the
judge that the insurance certificate for the vehicle to reviewed as evidence, to determine who was
able to drive the vehicle at the time of the contravention.
Britannia Parking is an active member of the British Parking Association (BPA) and we follow their
Code of Practice at all times. We meet all signage requirements under the BPA's Code of Practice
regarding signage and notifying the driver of the terms and conditions.
The parking contract clearly states, “By parking, waiting or otherwise remaining within the Property,
you enter into a Contract with the Britannia Parking and agree to comply with the Parking Contract”.
Therefore, we consider there to be sufficient, clearly visible signage in the car park to draw your
attention to the terms and conditions of the parking contract that is on offer.
British Parking Association Code of Practice - Consideration and Grace Periods
The driver must have the chance to consider the Terms and Conditions before entering into the
‘parking contract’ with you. If, having had that opportunity, the driver decides not to park but
chooses to leave the car park, you must provide them with a reasonable consideration period to
leave, before the driver can be bound by your parking contract. The amount of time in these
instances will vary dependant on site size and type.
The reference to a consideration period shall not apply where a parking event takes place. (A ticket
is purchased).
Neither a consideration period or a grace period are periods of free parking and there is no
requirement for Britannia Parking to offer an additional allowance on top of a consideration or grace
period.
We give motorists a 10 minute consideration period on arrival before entering into the ‘parking
contract’. If the driver has not purchased a ticket within this 10 minute period, a Parking Charge will
be issued.
By leaving your vehicle in the car park without a valid ticket you have broken the terms and
conditions and therefore we believe the Parking Charge to be valid and correctly issued.
You have now reached the end of our internal appeals procedure.
You now have a number of options from which to choose:-
1 Pay the Parking Charge at the amount stated above. If any discount has been offered you will be
given a further 14 days to pay the discounted rate. Please note that after this time the discounted
rate will no longer apply.
2 If you choose to do nothing, we will seek to recover the monies owed to us via our debt recovery
procedures and may proceed with Court action against you.
3 Make an appeal to POPLA - The Independent Appeals service. Please note that if you wish to
appeal to POPLA, you will lose the right to pay the Parking Charge at the discounted rate, and
should POPLA's decision not go in your favour you will be required to pay the full amount. If you opt
to pay the Parking Charge you will be unable to appeal to POPLA.
You must submit an appeal to POPLA within 28 days from the date of this outcome letter, by
submitting an online case at www.popla.co.uk Your POPLA verification code is 6011146143.
By law we are also required to inform you that Ombudsman Services (www.ombudsman-
services.org/) provides an alternative dispute resolution service that would be competent to deal
with your appeal. However, we have not chosen to participate in their alternative dispute resolution
service. As such should you wish to appeal then you must do so to POPLA, as explained above.
How strong would my POPLA appeal be? Is there any chance they have CCTV of the driver which they could bring to court? And what response should I give? Thanks
Thank you for your appeal received on 02/04/2026 regarding the above Parking Charge.
We have considered your appeal and comments you have made; in conjunction with any evidence
you have provided and the photographs we have on record.
The Parking Charge was issued to your vehicle because a valid ticket was not purchased. It is the
driver's responsibility to ensure that they have read and understood the terms and conditions for
using the car park.
This Parking Charge is not POFA compliant, however, payment can still be sought under the old
‘implied-contract-with-the-driver’ rules used prior to POFA.
Under Contract Law there is a probability that the Keeper was the Driver if the Keeper does not
nominate anyone else.
Britannia Parking have made no assumptions as to the identity of the driver. We have written to you
as the vehicle’s keeper to inform you of any outstanding contraventions against your vehicle. If you
inform us of the driver’s details, we will pursue them for the Parking Charge. Please be aware that
the identity of the driver does not affect the validity of a Parking Charge.
In addition, should this Parking Charge reach court proceedings, we will put in a request to the
judge that the insurance certificate for the vehicle to reviewed as evidence, to determine who was
able to drive the vehicle at the time of the contravention.
Britannia Parking is an active member of the British Parking Association (BPA) and we follow their
Code of Practice at all times. We meet all signage requirements under the BPA's Code of Practice
regarding signage and notifying the driver of the terms and conditions.
The parking contract clearly states, “By parking, waiting or otherwise remaining within the Property,
you enter into a Contract with the Britannia Parking and agree to comply with the Parking Contract”.
Therefore, we consider there to be sufficient, clearly visible signage in the car park to draw your
attention to the terms and conditions of the parking contract that is on offer.
British Parking Association Code of Practice - Consideration and Grace Periods
The driver must have the chance to consider the Terms and Conditions before entering into the
‘parking contract’ with you. If, having had that opportunity, the driver decides not to park but
chooses to leave the car park, you must provide them with a reasonable consideration period to
leave, before the driver can be bound by your parking contract. The amount of time in these
instances will vary dependant on site size and type.
The reference to a consideration period shall not apply where a parking event takes place. (A ticket
is purchased).
Neither a consideration period or a grace period are periods of free parking and there is no
requirement for Britannia Parking to offer an additional allowance on top of a consideration or grace
period.
We give motorists a 10 minute consideration period on arrival before entering into the ‘parking
contract’. If the driver has not purchased a ticket within this 10 minute period, a Parking Charge will
be issued.
By leaving your vehicle in the car park without a valid ticket you have broken the terms and
conditions and therefore we believe the Parking Charge to be valid and correctly issued.
You have now reached the end of our internal appeals procedure.
You now have a number of options from which to choose:-
1 Pay the Parking Charge at the amount stated above. If any discount has been offered you will be
given a further 14 days to pay the discounted rate. Please note that after this time the discounted
rate will no longer apply.
2 If you choose to do nothing, we will seek to recover the monies owed to us via our debt recovery
procedures and may proceed with Court action against you.
3 Make an appeal to POPLA - The Independent Appeals service. Please note that if you wish to
appeal to POPLA, you will lose the right to pay the Parking Charge at the discounted rate, and
should POPLA's decision not go in your favour you will be required to pay the full amount. If you opt
to pay the Parking Charge you will be unable to appeal to POPLA.
You must submit an appeal to POPLA within 28 days from the date of this outcome letter, by
submitting an online case at www.popla.co.uk Your POPLA verification code is 6011146143.
By law we are also required to inform you that Ombudsman Services (www.ombudsman-
services.org/) provides an alternative dispute resolution service that would be competent to deal
with your appeal. However, we have not chosen to participate in their alternative dispute resolution
service. As such should you wish to appeal then you must do so to POPLA, as explained above.
How strong would my POPLA appeal be? Is there any chance they have CCTV of the driver which they could bring to court? And what response should I give? Thanks
