04-16-2026, 10:37 PM
Response from aos@britishparking - they seem to be ignoring the timing of the letters.
BPA reference: xxxxxxxx
Parking Charge:xxxxxxxxx
Dear xxxx,
Thank you for your enquiry.
Our Role
Our role as an Accredited Trade Association is to investigate alleged breaches of our Code of Practice where evidence can be supplied and our members internal complaints policy has been exhausted. We are unable to become involved in individual Parking Charge disputes.
About your Case
Please note that if UK Parking Control have advised that they were not in receipt of an appeal and there is no evidence for example an appeal response acknowledgement, we are unable to ascertain what was sent/received by either party.
It would be up to the operators discretion to whether they revert a charge and allow a late appeal.
Next Steps
I note you have complained to the Operator and they have referred you to us, unfortunately, as your complaint does not relate to a breach of the Code of Practice we are unable to investigate your complaint further.
We are sorry we cannot assist you on this occasion.
Kind regards
Harriet
British Parking Association
BPA reference: xxxxxxxx
Parking Charge:xxxxxxxxx
Dear xxxx,
Thank you for your enquiry.
Our Role
Our role as an Accredited Trade Association is to investigate alleged breaches of our Code of Practice where evidence can be supplied and our members internal complaints policy has been exhausted. We are unable to become involved in individual Parking Charge disputes.
About your Case
Please note that if UK Parking Control have advised that they were not in receipt of an appeal and there is no evidence for example an appeal response acknowledgement, we are unable to ascertain what was sent/received by either party.
It would be up to the operators discretion to whether they revert a charge and allow a late appeal.
Next Steps
I note you have complained to the Operator and they have referred you to us, unfortunately, as your complaint does not relate to a breach of the Code of Practice we are unable to investigate your complaint further.
We are sorry we cannot assist you on this occasion.
Kind regards
Harriet
British Parking Association
