04-04-2026, 03:30 AM
Yes, your summary is correct. In the ftla thread I was told to either ignore and wait for Loc, and the final reply I got was to send a complain to show i’m trying to resolve the issue.
• The alleged contravention took place on 29/12/2025 at 11:33.
• The NTK is dated 02/01/2026
• My initial appeal was sent on 14/01/2026.
• GXS rejected the appeal on 26/01/2026
• The IAS portal error happened on 22/02/2026.
• The Final Reminder letter was dated 24/02/2026.
• The TRACE debt recovery letter dated 12/03/2026.
• I sent the formal complaint on 23/03/2026
• GXS replied and cancelled the PCN after admitting they used the wrong photos on 31/03/2026
This case concerns a Parking Charge Notice (private parking firm) issued by GXS Services Ltd, relating to an alleged contravention on Monday, 29 December 2025. The notice itself is dated Friday, 02 January 2026, and I first became aware of it via received initial notice.
The notice appears to have been issued as By post (ANPR/camera). Driver identified status: UNSURE. Equality Act considerations: No. The location is stated as Arlington Seaside, Southampton, SO14 1NB.
A preliminary Protection of Freedoms Act (PoFA) assessment indicates COMPLIANT: Likely PoFA timing compliant for paragraph 9 (postal NtK, no windscreen NtD). Route applied: PoFA paragraph 9 (postal NtK, no windscreen NtD). The notice is treated as given on Tuesday, 06 January 2026 (8 days after the alleged event)
Current stage:
- Notice responded to: Yes
- Debt recovery letters: Yes
- Letter of Claim: No
- County Court claim: No
Response/appeal already sent (verbatim where possible):
All appeals/complains and responses attached . If you need anything else let me know .
Additional notes provided:
I am doing this on behalf of a family member, but to keep it simple for you , you can just refer to me.
I have not mentioned the driver in any written correspondences.
First received the initial NTK, appealed, it was rejected, then received a final reminder, and then a debt recovery letter from TRACE Debt Recovery. (The family member panicked and phoned the debt recovery on 23/03/2026 to explain the issue. I’m not sure if they told them they were the driver, but does this matter at this stage since the charge has now been cancelled?)
I then sent a formal complaint to GXS and the parking charge got cancelled after they admitted they used the wrong photos.
Please can I have advice on the strongest next steps and defence points for this case.
• The alleged contravention took place on 29/12/2025 at 11:33.
• The NTK is dated 02/01/2026
• My initial appeal was sent on 14/01/2026.
• GXS rejected the appeal on 26/01/2026
• The IAS portal error happened on 22/02/2026.
• The Final Reminder letter was dated 24/02/2026.
• The TRACE debt recovery letter dated 12/03/2026.
• I sent the formal complaint on 23/03/2026
• GXS replied and cancelled the PCN after admitting they used the wrong photos on 31/03/2026
This case concerns a Parking Charge Notice (private parking firm) issued by GXS Services Ltd, relating to an alleged contravention on Monday, 29 December 2025. The notice itself is dated Friday, 02 January 2026, and I first became aware of it via received initial notice.
The notice appears to have been issued as By post (ANPR/camera). Driver identified status: UNSURE. Equality Act considerations: No. The location is stated as Arlington Seaside, Southampton, SO14 1NB.
A preliminary Protection of Freedoms Act (PoFA) assessment indicates COMPLIANT: Likely PoFA timing compliant for paragraph 9 (postal NtK, no windscreen NtD). Route applied: PoFA paragraph 9 (postal NtK, no windscreen NtD). The notice is treated as given on Tuesday, 06 January 2026 (8 days after the alleged event)
Current stage:
- Notice responded to: Yes
- Debt recovery letters: Yes
- Letter of Claim: No
- County Court claim: No
Response/appeal already sent (verbatim where possible):
All appeals/complains and responses attached . If you need anything else let me know .
Additional notes provided:
I am doing this on behalf of a family member, but to keep it simple for you , you can just refer to me.
I have not mentioned the driver in any written correspondences.
First received the initial NTK, appealed, it was rejected, then received a final reminder, and then a debt recovery letter from TRACE Debt Recovery. (The family member panicked and phoned the debt recovery on 23/03/2026 to explain the issue. I’m not sure if they told them they were the driver, but does this matter at this stage since the charge has now been cancelled?)
I then sent a formal complaint to GXS and the parking charge got cancelled after they admitted they used the wrong photos.
Please can I have advice on the strongest next steps and defence points for this case.
