04-02-2026, 06:19 PM
Response as follows from Excel:
Quote:From: cpo@excelparking.co.uk <cpo@excelparking.co.uk>
To: xxxx
Sent: Thursday, 2 April 2026 at 15:39:00 BST
Subject: Re[2]: Website Contact Form
Good Afternoon
We can confirm that no prior correspondence has been received in relation to PCN EPSxxxxxxxxx.
We also confirm that the appeals portal allows motorists to select that the are the registered keeper of a vehicle as opposed to the driver should they wish to do so. The text box then allows free typing where motorists can advise of the content of the appeal. Once an appeal is submitted through the correct channel, an auto-response confirmation is sent.
Notwithstanding the above, we now confirm receipt of the below, which will be reviewed solely as an appeal at this time. In line with the International Parking Community (IPC) guidelines and our complaints policy, if a complaint relates to, or includes, an appeal (challenge) against a Parking Charge Notice it will be dealt in accordance with our Appeals Process if still within the relevant timeframe to do so. Your appeal will therefore be reviewed in accordance with the relevant procedures, and a response will be provided in due course.
As stated on the Notice sent to you, the appeals team have 28 days to review and respond. If you have any further information to add that you wish to be reviewed, please ensure to submit this via the appeals portal or, if you have difficulty with an online portal, via this email only, to ensure receipt.
We advise to regularly check your spam/junk folders and contact us if you have not had a response after 28 days
Yours sincerely
Central Processing Office
EXCEL PARKING SERVICES LTD
7 Europa View, Sheffield Business Park,
Sheffield. S9 1XH
t: +44 (0) 114 261 7111
