03-28-2026, 02:47 PM
Hi @merweetntr. If your Defence was filed and acknowledged by the court, then a CCJ should not ordinarily have been entered in default. That means this needs checking urgently.
First, please post up redacted screenshots of exactly what the credit agency notification says, including any claim number, judgment date, court reference, amount, and the name of the claimant if shown.
Second, contact the Civil National Business Centre (CNBC) urgently with the claim number and ask them to confirm:
Call the CNBC first thing on Monday morning, ideally as soon as the lines open, because waits can become very long. I would try at about 8am sharp. The number is 0300 123 1056.
If the court confirms that judgment has been entered despite a Defence having been filed, that points to a court/processing error or some other serious procedural problem, and the next step would likely be to get that judgment set aside.
Do not ignore this, but do not panic either. Get the court details first, and post back with the exact wording/screenshots so the position can be checked properly.
First, please post up redacted screenshots of exactly what the credit agency notification says, including any claim number, judgment date, court reference, amount, and the name of the claimant if shown.
Second, contact the Civil National Business Centre (CNBC) urgently with the claim number and ask them to confirm:
- whether judgment has in fact been entered;
- on what date it was entered;
- what type of judgment it is;
- whether the court record still shows your Defence as having been received and acknowledged; and
- whether this is the same claim you defended.
Call the CNBC first thing on Monday morning, ideally as soon as the lines open, because waits can become very long. I would try at about 8am sharp. The number is 0300 123 1056.
If the court confirms that judgment has been entered despite a Defence having been filed, that points to a court/processing error or some other serious procedural problem, and the next step would likely be to get that judgment set aside.
Do not ignore this, but do not panic either. Get the court details first, and post back with the exact wording/screenshots so the position can be checked properly.
Never argue with stupid people. They will drag you down to their level and then beat you with experience. - Mark Twain

