10-09-2026, 04:48 PM
@therealrjp, firstly, sorry to hear about the death in your family. There is nothing you need to deal with urgently from what you have described, so don't worry about this for now.
What Gladstones have sent you is simply their copy of their N180 Directions Questionnaire (DQ). It does not create a deadline for you.
You can check your MCOL history to see when your own N180 has been issued, or just wait to receive it in the post. Make sure it is your own N180 and not simply another copy of the Claimant's. The court will give you a deadline for returning it.
When your own N180 has been issued, do not complete or scan the paper form. Ignore the other forms that come with it. Download a fresh N180 and complete it on your computer:
For the less obvious questions:
Once completed, attach the N180 PDF to one email addressed to both dq.cnbc@justice.gov.uk and Gladstones, and CC yourself. Put the claim number in the email subject line. Keep the sent email and your CC copy as evidence of submission.
As for Gladstones asking whether you are happy to receive documents by email, I would agree. It is instant, traceable and avoids relying on the post. Just make sure you continue monitoring that email address throughout the claim.
Their indication that they are willing to mediate is also nothing to worry about. We will deal with that through the N180 in the normal way.
So, for now, you have nothing to submit simply because Gladstones have sent you their N180. Keep an eye on MCOL and your post for your own DQ. Given your circumstances, there is no need to burden yourself with it until yours has actually been issued.
What Gladstones have sent you is simply their copy of their N180 Directions Questionnaire (DQ). It does not create a deadline for you.
You can check your MCOL history to see when your own N180 has been issued, or just wait to receive it in the post. Make sure it is your own N180 and not simply another copy of the Claimant's. The court will give you a deadline for returning it.
When your own N180 has been issued, do not complete or scan the paper form. Ignore the other forms that come with it. Download a fresh N180 and complete it on your computer:
For the less obvious questions:
• Name of court: Civil National Business Centre
• Completed by: your full name
• You are: Defendant
• C1: YES
• D1: NO
• Reason:
• F1: Your nearest County Court.
• F3: 1
• Signature: simply type your full name in the signature box.
• Completed by: your full name
• You are: Defendant
• C1: YES
• D1: NO
• Reason:
Quote:"I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions. Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimant's template submissions or speak as the only true witness to events in question."
• F1: Your nearest County Court.
• F3: 1
• Signature: simply type your full name in the signature box.
Once completed, attach the N180 PDF to one email addressed to both dq.cnbc@justice.gov.uk and Gladstones, and CC yourself. Put the claim number in the email subject line. Keep the sent email and your CC copy as evidence of submission.
As for Gladstones asking whether you are happy to receive documents by email, I would agree. It is instant, traceable and avoids relying on the post. Just make sure you continue monitoring that email address throughout the claim.
Their indication that they are willing to mediate is also nothing to worry about. We will deal with that through the N180 in the normal way.
So, for now, you have nothing to submit simply because Gladstones have sent you their N180. Keep an eye on MCOL and your post for your own DQ. Given your circumstances, there is no need to burden yourself with it until yours has actually been issued.
Never argue with stupid people. They will drag you down to their level and then beat you with experience. - Mark Twain

