9 hours ago
(This post was last modified: 9 hours ago by Tortfeasor.)
Hi Brenda_R2.
Thanks for your reply.
It’s a reminder. I have never received an NTK about this. Despite me pointing this out to Horizon in my appeal, they have not produced the goods. I even went down the subject access request route to try and obtain a copy of the “missing” NTK. I emailed Horizon’s data protection team, and was very clear about what I requested from them - “electronic copies of letters sent to me,” at the same address the car is registered at. I left no room for doubt in the 2 emails I sent on 31/07 and 04/08 about what I was asking for.
Horizon’s data protection team emailed me a response on 05/08: “Please note the only data we hold in relation to your name, address and email address are your emails dated 31/07/26 and 04/08/26.”
I have a hard copy of the reminder letter, of course, which I’d explicitly mentioned in my subject access request email
! The fact they have now confirmed in writing they only have emails with my name and address from emails I have sent them, I feel, weakens their position.
Why are they unable to produce a copy of what would be the first/original NTK? I genuinely don’t think it exists and intend on making that point until the cows come home.
Thanks for your reply.
It’s a reminder. I have never received an NTK about this. Despite me pointing this out to Horizon in my appeal, they have not produced the goods. I even went down the subject access request route to try and obtain a copy of the “missing” NTK. I emailed Horizon’s data protection team, and was very clear about what I requested from them - “electronic copies of letters sent to me,” at the same address the car is registered at. I left no room for doubt in the 2 emails I sent on 31/07 and 04/08 about what I was asking for.
Horizon’s data protection team emailed me a response on 05/08: “Please note the only data we hold in relation to your name, address and email address are your emails dated 31/07/26 and 04/08/26.”
I have a hard copy of the reminder letter, of course, which I’d explicitly mentioned in my subject access request email
! The fact they have now confirmed in writing they only have emails with my name and address from emails I have sent them, I feel, weakens their position. Why are they unable to produce a copy of what would be the first/original NTK? I genuinely don’t think it exists and intend on making that point until the cows come home.
