UKPC Worcester Blackpole McDonalds Car Park

[Ogrebear]

No reply from dcblegal yet.

[b789]

There is not much point wasting a lot of energy on this. The BPA have fobbed you off, not unexpectedly. DCB Legal are DCB Legal, and nothing of real consequence is likely to happen unless and until they issue a claim. If they do, it is very defendable and, provided you follow the advice and deal with the steps properly, there is a very strong prospect that it will be discontinued before trial.

That final outcome is still likely many months away, so do not lose any sleep over it.

[Ogrebear]

Thank you for the help and reassurance.

[Ogrebear]

Have had a reply: 

Dear xxxxxxx,

We write in response to your correspondence received in our office dated 15 April 2026.

We now respond to the same as follows.

Our Client applied to the DVLA for the details of the Registered Keeper of the Vehicle. Your name and address were provided. Our Client therefore correctly issued correspondence to you at that address. Having not received payment, address verification was carried out prior to the Letter of Claim being sent. Your new address was located and as such the Letter of Claim was issued to you at the traced address.

When parking on private land, the contractual terms of the site are set out on the signs. You are entering a contract and agreeing to the terms by parking and staying on the site. Parking in breach of the terms as stipulated on the signage means that you are then breaking the terms of the contract.

The terms and conditions on the signs stated 1 hour maximum stay , or otherwise a parking charge would be issued. The vehicle was recorded on the land for 1 hour 18 minutes, as is demonstrated in the photographic evidence attached. The parking charge was issued correctly.

Our Client will ensure that there are signs clearly displayed on the land, outlining the terms of the parking. These will generally be displayed at the entrance and exit of the land/ car park, as well as being positioned at various points throughout the land . You should always be vigilant when entering any land that you are not familiar with or that you know is privately owned and there are parking terms in place.

In accordance with the British Parking Association (BPA) Code of Practice, where the Parking Charge (PC) becomes overdue and before Court proceedings have commenced, a reasonable sum may be added for the debt recovery fees. The correct recovery fees have been added and will not be removed. As such, the outstanding balance of £170 remains payable to prevent further action.

If there are any documents that you have requested, but that are not attached, it is because we have deemed the request to be disproportionate and/or not relevant to the substantive issues in dispute. We respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately.

You now have 30 days from the date of this email to make payment of £170.00. Failure to make payment may result in a Claim being issued against you without any further reference.
Payment can be made via bank transfer to our designated client account: -

Account Name: DCB Legal Ltd Client Account
Sort Code: xxxxxxx
Account Number: xxxxxxx
You must quote the correct case reference (xxxxxxxxUKPC) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.

We would ask that you kindly furnish us with your most up to date telephone number , this can be emailed to us at info@dcblegal.co.uk.

Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at https://dcblegal.co.uk/response/pay-online/.
Kind Regards,

Ayanda Dube

DCB Legal Ltd

[b789]

That is just DCB Legal’s usual boilerplate and it does not really answer the points you raised.

They have ignored the key complaint that their client failed to engage with the formal complaint before moving on to pre-action. They have said nothing meaningful about the failed appeal process, nothing meaningful about ADR, and nothing meaningful about the point that ANPR entry and exit times do not of themselves prove a true period of parking. Instead, they have simply repeated the usual generic nonsense about signage, contract, DVLA data and the added debt recovery sum.

Their line about requests being “disproportionate” is also standard waffle. It is just a way of refusing to engage properly with inconvenient points while still pretending they have answered the Letter of Claim response.

So, I would not waste further time batting letters back and forth with them. You have already put the dispute on record and preserved the points that matter. There is little value in further engagement with DCB Legal because they are plainly not interested in properly addressing the issues.

At this stage, just keep everything and wait for the inevitable claim. Once that arrives, it can be dealt with properly.