Private Parking Ticket Legal Advice (PPTLA) - All Forums

Debt Recovery Plus APCOA Broad Street, Halifax

Wed, 14 Oct 2026 17:50:44 +0000

Hi,

A doctor friend of mine seems to have misplaced his letters or at least not seen the PCN until he saw this letter, what recourse does he have?

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Re: dcbl letter of debt recovery says 'Unpaid CCJ'

Tue, 13 Oct 2026 00:35:53 +0000

Letter from dcbl received last week giving 14 days to make payment of £307 as Debt Recovery on Unpaid CCJ.

This is pertaining to a Parkingeye notice issued in August 2025. It was challenged at the time, and rejected as usual. Was sent a POPLA reference which was used to write to them in October '25, but received no response from POPLA.

No other correspondence received at all until April 2026, when Driver moved from that address.

By that time, this matter had been forgotten - especially as there had been no relevant communication - thus, new address had not been forwarded.

This Debt Recovery letter dated 30/09/26 has been received at Driver's new address, and was a surprise, as there had been no contact in the many intervening months.

Driver has written to DPO of both PE & DCBL with new address notification, and subject access request, and intends to call Parkingeye for more information tomorrow, as they were closed when call made previously.

It appears that dcbl has proceeded to court with a Claim - without informing the Driver/Defendant.

If a CCJ has been made in absentia (obviously an unjust situation), how can it be pursued for a 'set aside' ?

As it's urgent, would greatly appreciate any advice.

Thank you

URGENT 28 days from invoice - McDonalds Maresfield - MET Parking Services

Mon, 12 Oct 2026 19:50:05 +0000

In this case I am neither the driver nor the keeper.

A Parking Charge Invoice was sent, dated 15th September in relation to a photographed stop of 60 seconds at McDonalds Maresfield. These are new cameras. The vehicle stopped briefly before the drive in, whilst their order was sorted out on the App. The driver did not wish to block the drive through whilst they prepared their order. They were not aware of the new cameras.

After the invoice was received, I went to McDonalds on the keepers behalf on Saturday 26th September and discussed it with an assistant manager in store. She agreed that no payment was due and stated that she would get it cancelled. She said that she would email the parking company and myself.

I received no email so returned to the McDonalds on Saturday 3rd October and spoke with the same assistant manager. She told me that she had not emailed me because she had still not heard from the parking company. I asked her to email me anyway to say what was being done.

I still received no email, so returned to the McDonalds on Saturday 10th October. The same assistant manager told me that she still hadn't received a response from the parking company and that she would chase it up. No real response was given for why she hadn't emailed me as she said she would. I insisted that an email was sent same day to me, which she agreed to because the deadline for dealing with this was rapidly approaching (the following Tuesday).

Still no email received, so I returned on Sunday 11th October. The same Assistant Manager was on site. This time she "promised" me that she would send me an email the same day.

Again no email was received!!

Tomorrow marks 28 days from when the invoice was issued (15th September). I have nothing in writing from McDonalds saying this is being dealt with and the invoice should not be paid. Any advice on what I should do from here? Should I make a placeholder appeal, stating that McDonalds have advised the charge is being cancelled?

I attach the front and reverse of the invoice.
I also attach 3 of the 5 photos from online. (including the earliest timestamp and the latest timestamp - exactly 60 seconds). The red redactions are mine - the black redactions are as supplied.

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PCN at location never attended

Mon, 12 Oct 2026 10:11:41 +0000

This case concerns a Parking Charge Notice (private parking firm) issued by Close Unit Protection Services Ltd, relating to an alleged contravention on Wednesday, 22 April 2026. The notice itself is dated Monday, 24 August 2026, and I first became aware of it via received initial notice.

The notice appears to have been issued as By post (ANPR/camera). Driver identified status: NO. Equality Act considerations: No. The location is stated as 70 - 72 High Street Aveley, Essex, RM15 4BX.

A preliminary Protection of Freedoms Act (PoFA) assessment indicates NON_COMPLIANT: Likely outside PoFA paragraph 9 timing window. Route applied: PoFA paragraph 9 (postal NtK, no windscreen NtD). The notice is treated as given on Wednesday, 26 August 2026 (126 days after the alleged event). On this basis, keeper liability may not be established.

Current stage:
- Notice responded to: Yes
- Debt recovery letters: No
- Letter of Claim: No
- County Court claim: No

Response/appeal already sent (verbatim where possible):

Hello,

I received this Parking Charge Notice today, with notice date of 24/08/2026.
I attempted to appeal via the online form but it would not allow me to proceed.

The notice claims my vehicle was at 70 - 72 High Street Aveley, Essex, RM15 4BX at roughly 19:30pm on the 22th April 2026.
This is simply not possible - I have never travelled to Aveley, I also have records from my Google Maps tracking that show at that exact time I was nowhere near the vicinity of Aveley.

I'm uncertain if this is a fraudulent scam letter or a mistake in your systems.
I did receive a legitimate parking charge notice from you around this timeframe but my records show this was paid in full in May, at a reduced value of £60.
Additionally it was not from 70-72 High Street Aveley.

Please kindly inform me if this is not a genuine parking charge notice. If you believe it to be correct I can provide evidence that I was never at the above location.

Kind Regards

--------------------------------

Hello,

Following up on this again as I've not had a response to my email.
I did receive another notice today to which I called up again but was not able to resolve on the phone.
The receptionist said she would forward my details so I'm just sending another nudge in case the email was lost.

Regards

------------------------------

Response from CUP:

Hi

Thank you for your email regarding PCN Reference 327208

Please be advised that the Notice to Keeper (NTK) was issued on August 24, 2026, giving you 28 days to submit a formal appeal. As this period has now elapsed, the opportunity to challenge the notice has expired.

The NTK clearly outlined the process for submitting a valid appeal:

"You can pay or appeal this notice, you cannot do both. If you’d like to appeal this ParkingCharge Notice, you must do so within 28 days (beginning with the day after that on which this notice is given)"

Unfortunately, we are unable to reopen the appeal process once the designated timeframe has passed.

The Parking Charge Notice therefore remains payable. Failure to pay the amount may result in further costs being incurred and may also result in CUP Enforcement, reluctantly instructing a Debt Collection Agency to collect any sum due.

At this stage, we consider this matter closed and will not enter into further correspondence on this issue.

Any additional emails regarding the same matter may not receive a response.

Please arrange for payment to be made promptly to avoid further action.

Please refer to the link below to direct your payment.

https://cupenforcement.ec6pay.com/

Please note that you can also make a payment via telephone through the automated payment line- 0333 023 011

Best wishes,
CUP Enforcement

Additional notes provided:
I was never at the stated location, I have never been to the stated location nor anywhere within a few miles of the vicinity.

I have google tracking that shows I was somewhere else at that exact time. Albeit tracking data from my partner and not myself.

I attempted to contact CUP 4 times in the period, twice on the phone and twice on email. They were unable to help on the phone and ignored my emails until a week after the appeal period ended telling me that I could no longer appeal despite having already done so.

In a panic I generated an AI "legal-sounding" response which I somewhat regret now knowing about this forum.

Please can I have advice on the strongest next steps and defence points for this case.

As mentioned in my initial post in a panic I generated an AI response (don't lynch me please!) in hopes it would scare them off, but I was directed here after seeking advice elsewhere.
I also received a "Final Demand" letter today, dated 6th October.

Here is the AI response for visibility

Dear CUP Enforcement,
Re: PCN *** / Vehicle ***
I formally dispute this parking charge in full.
Having further reviewed the Notice to Keeper, there are significant issues concerning both the alleged parking event and the validity of the Notice to Keeper.
1. Notice to Keeper issued 124 days after the alleged event
Your notice states:
Contravention date: 22/04/2026
Notice date: 24/08/2026
The notice is therefore dated approximately 124 days after the alleged parking event.
The notice expressly identifies itself as a "Parking Charge Notice to Registered Keeper" and purports to rely upon registered keeper liability.
If you are seeking to rely upon Schedule 4 of the Protection of Freedoms Act 2012 to recover the charge from me as registered keeper, please explain how the Notice to Keeper complies with the applicable statutory timing requirements.
In particular, if this was a parking event detected remotely and no Notice to Driver was affixed to the vehicle, please explain how a Notice to Keeper dated 24 August 2026 can satisfy the requirement in paragraph 9 of Schedule 4 for the notice to be given within the prescribed period following the parking event.
If you contend that a Notice to Driver was issued on 22 April 2026, please provide a copy of that Notice to Driver and explain how the Notice to Keeper dated 24 August 2026 complies with paragraph 8 of Schedule 4.
For the avoidance of doubt, I do not admit that I was the driver.
2. The alleged parking event did not occur as alleged
I was not at 70–72 High Street, Aveley on 22 April 2026 at the alleged time.
I have Google Maps location history showing my location at the relevant time and will preserve this evidence for any subsequent appeal or proceedings.
I therefore require you to provide the complete photographic/ANPR evidence relied upon in issuing PCN 327208, including the original timestamps.
3. Possible duplication / incorrect photographic evidence
I previously received a separate parking charge from CUP which I paid earlier in the year.
The photographs supplied with this PCN appear substantially similar to photographs associated with that earlier matter.
I therefore require you to investigate whether the photographs and/or ANPR record associated with PCN 327208 have been incorrectly duplicated from another parking event or otherwise associated with the wrong parking charge.
Please preserve the original photographic and ANPR records for both matters.
4. My appeal was submitted within the permitted period
I attempted to submit an appeal through your online system shortly after receiving the Notice to Keeper.
The online appeal system would not allow me to proceed.
I then telephoned your office and explained the problem. I was advised by your receptionist that the issue could not be resolved over the telephone and that I should submit the appeal by email.
I followed that instruction and sent my substantive appeal to info@cupenforcement.com on 28 August 2026, only four days after the Notice to Keeper dated 24 August 2026.
That email clearly disputed the alleged parking event and explained that I had evidence showing that I was elsewhere.
I then followed up on 24 September 2026 after receiving a further notice and having received no response.
I have now received your response approximately five weeks after my original appeal, stating that the appeal period has expired.
I do not accept that position.
I attempted to appeal within the prescribed period, encountered a technical failure with your online system, followed the alternative procedure provided to me by your employee, and then waited for CUP to process my correspondence.
I therefore require CUP to reinstate and consider my appeal.
5. Information requested
Please provide:
The complete original ANPR/CCTV photographs relied upon for PCN 327208.
The exact date and time each image was captured.
The complete alleged period of parking.
Confirmation of whether a Notice to Driver was issued on 22 April 2026 and, if so, a copy.
The date CUP obtained my registered keeper details from the DVLA.
Confirmation of whether CUP relies upon Schedule 4 of the Protection of Freedoms Act 2012 for keeper liability.
The evidence relied upon to establish that the vehicle was at the stated location.
Confirmation that the photographic evidence has been checked against the separate PCN which I paid in May 2026.
Confirmation that all ANPR records, photographs, audit logs and correspondence relating to this PCN have been preserved.
I also request that this email is treated as a formal complaint concerning the handling of my attempted appeal.
I note that the BPA's current Code of Practice requires operators to have an appeals process and to consider appeals submitted outside the normal 28-day period where exceptional circumstances prevented the appeal being submitted within the normal timeframe.
The circumstances here are clear: I attempted to appeal within four days, your online system prevented me from doing so, your employee directed me to submit the appeal by email, and CUP then failed to respond to that appeal for approximately five weeks.
I therefore require the appeal to be reinstated and considered on its merits.
If CUP refuses to do so, please provide your final complaint response and the POPLA verification code so that I can refer the matter to the independent appeals service.
I do not accept liability for this charge and I do not consent to this dispute being treated as resolved merely because CUP has declined to respond to the substantive issues raised.
Kind regards,

Space included in lease - UK CPM

Sat, 10 Oct 2026 14:28:18 +0000

Hi all, really hoping you can help and grateful for any response. I have received a ticket from UK CPM for not displaying a permit when parking in a space that is I have a right to park in via my lease. I cannot find the lease/wording in the lease about parking but have the schedule of car park spaces and bay allocations so it is a specific space.

I should have come here for advice first, but I complained to UK CPM (below) and separately complained to the managing agents who said: unfortunately we are unable to cancel the PCN, as it was issued in accordance with the site's parking regulations and the information provided.

My email to UK CPM:
I am writing to formally appeal Parking Charge Notice ***, issued at *** on ** August 2026 in relation to vehicle registration **. I am the leaseholder/resident of the property and have an existing contractual right to use the parking space associated with my property. I pay for the parking provision as part of my service charges. I am not aware of any term in my lease or other contractual documentation requiring me to display a UK CPM parking permit as a condition of exercising my existing right to park. The vehicle was parked in the parking space to which I am entitled. I was therefore an authorised user of that space and was exercising an existing contractual right, rather than seeking permission from UK Car Park Management Ltd to park. I acknowledge that a permit was not displayed on this particular occasion. I also acknowledge that the signage at the site states that a UK CPM permit must be displayed. However, I dispute that signage can unilaterally vary, qualify or override my pre-existing contractual rights under my lease. I was not a member of the general public seeking permission to park; I was exercising an existing right to park associated with my property. I do not accept that the absence of a displayed permit extinguishes or overrides that pre-existing right, particularly where I am not aware of any corresponding requirement in my lease. If UK CPM contends that a permit-display requirement nevertheless forms part of my contractual obligations, please identify the precise contractual provision upon which you rely and provide evidence of how and when that term became binding upon me. If you maintain that the charge is valid, please also provide: The contractual basis upon which UK Car Park Management Ltd is entitled to impose a parking charge upon a leaseholder exercising a pre-existing right to park; The agreement between UK CPM and the landowner, freeholder or management company which gives UK CPM authority to impose parking charges upon leaseholders exercising their existing parking rights; The specific provision in my lease, or other contractual documentation binding upon me, which requires me to display a UK CPM permit as a condition of exercising my right to park; The specific contractual provision which permits a £100 parking charge to be imposed for failure to display that permit; and A copy of the signage and terms relied upon by UK CPM, together with an explanation of how those terms are said to have been incorporated into my existing contractual relationship as a leaseholder. For the avoidance of doubt, I am not requesting a discretionary or goodwill cancellation. I am disputing the validity of the charge itself because I was exercising an existing contractual right to park. I therefore require Parking Charge Notice ** to be cancelled. Please confirm cancellation in writing.

UK CPM response:
Thank you for your appeal against the above Parking Charge Notice.

At UK CPM we consider all appeals on a case-by-case basis. We take each appeal very seriously and thoroughly investigate any evidence that has been provided. We appreciate your circumstances and understand this is not a situation anyone would like to find themselves in; however, these parking conditions have been put in place to ensure fair usage for all motorists and support the needs of our client. After careful consideration, it is unfortunate that I am writing to you today to advise that on this occasion, your appeal has been unsuccessful.

The decision to uphold your parking charge notice has been made on the following basis.

Whilst we note the comments and reason for appeal, as per our photographic evidence, the vehicle was parked in contravention of the advertised terms and conditions. As the vehicle was parked without a valid permit on display, we can confirm that this PCN has been issued correctly.

Either due to the reason for issue and/or the insufficient evidence provided to support the details of your appeal, we have considered this PCN and found that it does not fall under the category of Annex F the Appeals Charter of the Single Code of Practice.

You have now reached the end of our internal appeals procedure and therefore you now have two options; either pay or appeal to the Independent Appeals Service (IAS) - you cannot do both.

To make payment of the total amount due as shown above, please use one of the following payment options;

Online: www.paymyticket.co.uk

Telephone: 0345 463 4040 (24hr)

Post: Payments & Collections, PO Box 3114, Lancing, BN15 5BR

Alternatively, if you do not agree with your internal appeal outcome and you wish to dispute the matter further, as you have complied with our internal appeals procedure you may use, and we will engage with, the IAS Standard Appeals Service providing you lodge an appeal to them within 28 days of this rejection.

The Independent Appeals Service (www.theIAS.org) provides an Alternative Dispute Resolution scheme for disputes of this type. If you decide to appeal to the IAS, you will need to visit their website and use your PCN reference and corresponding vehicle registration. All PCN's will be uploaded to the IAS website by the end of this working day.

If you decide to engage with the Independent Appeals Service, any offer of a discount for early payment (if applicable) will be withdrawn. Should your appeal be unsuccessful or you chose to settle the parking charge prior to the appeal being determined, the full amount of the PCN will be payable. Please note that should you pay the parking charge prior to adjudication concluding, the appeal will be closed, and you will not be given a further opportunity to contest the charge.

If you do not wish to dispute the matter further and payment is not received within 28 days of the date of this correspondence then additional charges may be incurred, for which you may be liable. If the charge continues to remain outstanding, the matter may be later referred for litigation in the County Court which could result in a County Court Judgment being made against you; this may impact on your ability to obtain credit in the future.

PPS pcn, whilst delivering parcels for amazon.

Fri, 09 Oct 2026 11:40:46 +0000

I just received a PCN in the post from PPS for parking on private land, “not displaying a valid permit.”
I thought it was from an ANPR camera, however it was from a parking warden however they did not display it on my windscreen rather instead they sent it through the post.
Could anyone give me any advice on what to do/say.
Thank you.

https://ibb.co/20cXkjbp
https://ibb.co/j9WCTX8T

images of the PCN letter i received & the sign.

got this private parking PCN due to delivering..

Wed, 07 Oct 2026 21:34:24 +0000

Was parked here to do a delivery to a customer who I thought was there, but ended up actually not being able to find the customer at all, once again like my other PCN in the shopping centre, I couldn't find the customer, spent extra time to find them to not have to go back to the warehouse, I'm wondering if there's anything I can do, or can I just ignore this until the potential letter before claim?

I have no intention of contacting or paying until I get the letter before claim/judge thing as well.

Cheers

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Never heard of this company before.. private PCN

Wed, 07 Oct 2026 21:26:39 +0000

Hi,

This PCN was me parking somewhere where I know I'm not allowed to, I was just hungry, no other spaces to park and wanted kfc. What can I do if anything? I ignored it based on the advise here. But wondering what if anything I can do or just wait until the letter before claim comes in?

I shredded the original letters i got this is a new one I received today

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Have this private PCN from like april lol

Wed, 07 Oct 2026 21:21:31 +0000

The PCN is attached below.

I was parked here to do a parcel delivery, my first time in this confusing car park, I literally walk around for 20-30 minutes total to find the customer and then also to find my vehicle, finding my vehicle took me like 20 minutes, until I realised it was on the eastern side car park, I was on the western side, with the actual shop in the middle, wasn't sure which way it was so I took the wrong car park. Their cameras will literally see me with a parcel in my hand and wandering around confused on where to go., unless since it's been 9 months this would've been recorded over by now.

As you can see from the PCN letter, I have not responded to them at all, no intentions to pay anything. Just wondering since it's 9 months into it, what can I do if anything to make them go away?

Cheers

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UKPC ticket whilst driver was delivering parcels on moat lane, nine elms.

Wed, 07 Oct 2026 18:21:03 +0000

This case concerns a Parking Charge Notice (private parking firm) issued by UK Parking Control Ltd, relating to an alleged contravention on Saturday, 26 September 2026. The notice itself is dated Wednesday, 30 September 2026, and I first became aware of it via received initial notice.

The notice appears to have been issued as By post (ANPR/camera). Driver identified status: NO. Equality Act considerations: No. The location is stated as Nine elms park - zone 1 - moat lane..

A preliminary Protection of Freedoms Act (PoFA) assessment indicates COMPLIANT: Likely PoFA timing compliant for paragraph 9 (postal NtK, no windscreen NtD). Route applied: PoFA paragraph 9 (postal NtK, no windscreen NtD). The notice is treated as given on Friday, 02 October 2026 (6 days after the alleged event).

Current stage:
- Notice responded to: No
- Debt recovery letters: No
- Letter of Claim: No
- County Court claim: No

Additional notes provided:
n/a

Please can I have advice on the strongest next steps and defence points for this case.

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PESS Parking Invoice via PCS Parked in no parking area

Thu, 01 Oct 2026 21:53:06 +0000

Hello

And thank you for making this new forum and being so very helpful for me previously.

On behalf of a friend, was doing a moving job for a customer who resides in the building that enforces these restrictions. Sadly he did not request a virtual permit nor can he contact the customer again to request the landowner building to cancel the charge. Google maps isn't helpful to read the parking sign and the online portal does not show it.

Evidence photos show the time of entry for the job. Then the photos later on, is when the driver was leaving the site but the vehicle drive motor failed to engage. The driver reversed to move out of the middle of the road for 3 minutes until the vehicle would select drive again. The brake lights were on the whole way, the vehicle was in active operation and no parking took place.

I based my appeal on the BPA 5 minute consideration period rules and the fact that the vehicle was still in operation, not parked.

Below are their evidence photos and the letter. Please help.

My attempt at an appeal.

I am appealing this notice as the Registered Keeper of the vehicle. This charge is legally unenforceable and must be cancelled immediately based on the following conclusive grounds:
1. Photographic Evidence Proves the Vehicle Was Not "Parked": The operator's own photographic evidence refutes the claim that the vehicle was parked. In every single photograph spanning the 4-minute window (18:10 to 18:14), the vehicle's brake lights are clearly illuminated. This provides indisputable physical proof that the engine was running, a driver was at the controls with their foot on the brake, and the vehicle was never left unattended. Under established contract law, "parking" requires a degree of permanence. The vehicle was merely stationary in traffic.
2. Frustration of Contract (Vehicle Malfunction & Traffic Management): As shown by the vehicle's position in your photos—which is angled away from the pavement rather than aligned to it—the van was not in a parking position. The vehicle suffered a sudden mechanical/electronic system malfunction and would not move forward. The driver was forced by emergency safety to reverse out of the path of oncoming traffic to allow the onboard computer system to reset. A contract cannot be formed when an event is dictated by sudden mechanical failure and basic road safety.
3. Permitted Loading/Unloading for a Lawful Resident: The vehicle is a commercial van engaged in a move-in job for a resident of the property. Tenants and their hired contractors hold an implied right to use service areas to drop off or collect goods. I have attached the job summary for the resident in your building.
4. Breach of Mandatory BPA Consideration Period: Your ANPR cameras show entry at 17:41, but your specific photos alleging a contravention only span from 18:10 to 18:14. As a BPA Approved Operator, you are legally bound to provide a minimum 5-minute consideration period for a driver to enter a site and navigate it before a contract forms. Your evidence shows a stationary window of only three minutes. The vehicle departed before the consideration period expired, meaning no contract was ever entered into.
Please cancel this notice immediately.

Gladstones Claim Form

Mon, 28 Sep 2026 09:11:23 +0000

I am following on from a post I created some time ago at FTLA as replies have slowed down and I would still be very grateful for some advice.

I have now received a Claim Form and have begun to create a defence based on other posts I've found. I am unsure if the format is correct, so please let me know if it is not. I am also obviously unsure of the content of my defence, but the general basis is on the lack of any consideration period given the time the vehicle was stopped was less than 2 minutes.

If it is relevant, the driver has not been identified.

Particulars of Claim:

The driver of vehicle registration **** breached the prominently displayed terms and conditions of parking at UXBRIDGE IND EST WALLINGFORD RD SALISBURY RD ARUNDEL RD UXBRIDGE UB8 2RZ - ARUNDEL RD UXBRIDGE UB8 2RZ. on 19/05/2025 by PARKING IN NO PARKING AREA. The signage constituted an offer of a unilateral contract accepted by the act of parking, In the event of breach, the driver agreed to pay the specified parking charge.
The Parking Charge Notices remain unpaid after 28 days and the Defendant, as driver and/or registered keeper, is liable for the outstanding sums. Despite demands, payment has not been made.
The Claimant therefore claims £100 for the PCN, £70.00 contractual costs pursuant to the Contract and PCN terms and conditions, together with statutory interest of £17.01 pursuant to s69 of the County Courts Act 1984 at 8% per annum, accruing at £0.04 per day until judgment or earlier payment.

_____

I have read that the PoC from Gladstones are often defective. Is that the case here or have they included everything properly?

My defence so far is as follows:

1. The defendant denies the claim in its entirety. The defendant denies any liability to the Claimant and that any debt is owed.
2. Time-stamped images supplied by the Claimant show the vehicle was stopped for less than two minutes. The BPA Code of Practice states that “they must allow a consideration period of appropriate duration”. The concept of such a period is to allow the driver time to read the signage and decide if they want to accept, not to interpret while they are driving past.
3. PCM (UK) v Bull and UKCPS v Masterson establish that signage that is entirely forbidding in nature does not make a contractual offer and simply states a prohibition. As there is no offer, the driver could not have accepted a contract by stopping.
4. “Stopping” and “Parking” are distinct actions. Homeguard Services Ltd v Jopson (2016) ruled that “merely to stop a vehicle cannot be to park it”. The Claimant alleges that the driver had parked the vehicle, however, this is refuted by their own supplied images showing the vehicle stopped for a brief period of time while the driver remained inside the vehicle. This cannot be interpreted as an intention to enter into a parking contract.

Once again, I am unsure if this is correct. I appreciate any advice.

Chalon Way West Retail Park - ParkingEye

Sat, 26 Sep 2026 20:43:58 +0000

This case concerns a Parking Charge Notice (private parking firm) issued by ParkingEye Ltd, relating to an alleged contravention on Wednesday, 08 October 2025. The notice itself is dated Saturday, 11 October 2025, and I first became aware of it via received initial notice.

The notice appears to have been issued as By post (ANPR/camera). Driver identified status: NO. Equality Act considerations: No. The location is stated as Chalon Way West Retail Park - St Helens.

A preliminary Protection of Freedoms Act (PoFA) assessment indicates COMPLIANT: Likely PoFA timing compliant for paragraph 9 (postal NtK, no windscreen NtD). Route applied: PoFA paragraph 9 (postal NtK, no windscreen NtD). The notice is treated as given on Tuesday, 14 October 2025 (6 days after the alleged event).

Current stage:
- Notice responded to: Yes
- Debt recovery letters: No
- Letter of Claim: No
- County Court claim: Yes

Response/appeal already sent (verbatim where possible):

to:enforcement@parkingeye.co.uk
Wed, 24 Dec 2025, 13:32

Dear Sirs,

I am the keeper of the vehicle and I dispute your 'parking charge'. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

As your Notice to Keeper (NtK) does not fully comply with ALL the requirements of PoFA 2012, you are unable to hold the keeper of the vehicle liable for the charge. Partial or even substantial compliance is not sufficient. There will be no admission as to who was driving and no inference or assumptions can be drawn. Parkingeye has relied on contract law allegations of breach against the driver only.

The registered keeper cannot be presumed or inferred to have been the driver, nor pursued under some twisted interpretation of the law of agency. Your NtK can only hold the driver liable. Parkingeye have no hope at POPLA, so you are urged to save us both a complete waste of time and cancel the PCN.

Regards,
xxxxx

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from: PE_Enforcement
to:xxxx
date: 24 Dec 2025, 13:32

PLEASE NOTE THIS IS AN AUTOMATED RESPONSE Thank you for your email. Parkingeye can confirm receipt of your correspondence. The Parkingeye Enforcement Team will endeavour to respond to your query at the earliest opportunity. However, please note that it may take up to 10 working days to provide this response. Should your query be in relation to a non-enforcement matter, we request that this is directed to the appropriate department or personnel to ensure it is dealt with in the most timely manner possible. Privacy Queries Please note that if your query relates to Parkingeye’s approach to privacy and you are a motorist that has received a Parking Charge or visited a car park managed by Parkingeye, then we will endeavour to pass your query to our Privacy Team, where appropriate. For your information, our privacy policy can be found at: www.parkingeye.co.uk/privacy-policy As this inbox is not monitored by our Privacy Team, should you wish to provide further information relating to your privacy query then we would ask that this is sent directly to our Privacy Team via either of the three channels noted below: Web: www.parkingeye.co.uk/privacy-policy and complete the online form. Post: Write to Privacy Team, Parkingeye, PO Box 117, Blyth, NE24 9EJ. Email: privacy@parkingeye.co.uk

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from: Parkingeye Ltd
to:xxxx@gmail.com
date: 5 Jan 2026, 12:05
subject: Parking Charge Notice - xxxx

Reference: Parking Charge Notice - xxxx

Dear Sir / Madam,

We are writing to you to in relation to the Parking Charge incurred on 08 October 2025 at xxxx, at Chalon Way West Retail Park - St Helens car park.

Please find attached information concerning your appeal.

Kind Regards,

Parkingeye Team

--------------------------------

Letter attachment to above email:

05 January 2026
Reference: Parking Charge Notice - xxxx
Dear Sir / Madam,
We write further to your recent correspondence concerning the above referenced Parking Charge. We recently sent you a Letter Before Claim which informed you that this Parking Charge remains outstanding and had now been processed for further action.
We note from your reply to our Letter Before Claim that you dispute the outstanding sum.
After reviewing your correspondence, it is our position that the Parking Charge remains open. As a Letter Before Claim has now been issued, we are unable to consider any further correspondence.
The Letter Before Claim also included information regarding our appeals procedure which explains that al appeals must be received within 28 days from the date of our initial correspondence. As the time to appeal has expired, we are unable to consider any appeals points at this stage.
Payment can be made by telephoning our offices on 0330 555 4444, by visiting www.parkingeye.co.uk, or by posting a cheque/postal order to the below address. Please note that you must quote the above Parking Charge reference on the reverse of the cheque or postal order.
Yours faithfully,
Parkingeye Team

County Court claim deadlines: issue date Tuesday, 08 September 2026, deemed service Sunday, 13 September 2026, AoS deadline 4pm Monday, 28 September 2026, defence deadline without AoS 4pm Monday, 28 September 2026, and defence deadline with AoS 4pm Monday, 12 October 2026.

Additional notes provided:
Originally posted on https://www.ftla.uk/private-parking-tick...st-helens/

Since ParkingEye email/letter on 5 January, no further correspondence at all. Only CC claim form. Have responded to acknowledgement of claim, but unsure of defence needing to be submitted. Previous FTLA forum suggest low chance of success.

Seems I missed original appeal deadline. I also did not see the response to my email to PE 5 Jan until checking recently after receiving claim form.

Attachments are here:
https://ibb.co/cXvBMkBr
https://ibb.co/FkLrJgZ5
https://ibb.co/MDnZFt8M
https://ibb.co/n8qxk45W
https://ibb.co/d8fRLT5

Please can I have advice on the strongest next steps and defence points for this case.

Euro Car Parks – Paid Monthly Permit / Vehicle Swap Glitch – Morrisons Bangor

Mon, 21 Sep 2026 07:06:28 +0000

Vehicle / Keeper Status: Registered Keeper
Operator: Euro Car Parks (ECP)
Location: Morrisons - Bangor
Total PCNs Issued: 7 (£700 total)

Situation Summary:
The Registered Keeper maintained an active, paid monthly parking permit for the Morrisons Bangor site. On 16th July 2026, the monthly pass renewed automatically via the parking app. On the exact same date, the Registered Keeper acquired a new vehicle (proven by the V5C logbook slip transfer date).

The new vehicle was parked on-site, while the previous vehicle was removed within 30 minutes (well under the 180-minute free parking limit on-site). The driver attempted to update the active pass to the new registration via the app, but the system glitched/reverted to the old registration mark.

As a result, Euro Car Parks issued 7 Parking Charge Notices for the new vehicle.

Current Actions Taken:
1. An initial appeal was submitted to Euro Car Parks, which resulted in a generic rejection letter.
2. POPLA Appeals: Two active POPLA appeals were submitted on 1st September for the first and last PCNs. Evidence uploaded includes the 1-month permit receipt, same-day V5C slip, and details of the vehicle swap. The POPLA tracker currently sits at "In Progress / Operator Evidence Requested".
3. Unappealed Tickets: Due to personal constraints, 5 intermediate notices missed the 28-day ECP appeal window and could not be appealed via POPLA.
4. Landowner Contact: A verbal approach to local Morrisons store staff resulted in the usual "it's a third-party parking company matter" deflection.

Advice Sought:
1. Given the clear proof of a paid permit and same-day vehicle acquisition, how does POPLA typically treat this under Section 17 of the BPA Code of Practice (Major Keying / Permit Selection Errors)?
2. What is the recommended strategy for the remaining 5 unappealed notices once debt collection agency letters begin arriving?
3. Is it worth escalating directly to Morrisons Corporate / Executive Customer Care to request a landowner cancellation for the full set of 7 PCNs?

LBC - Private Parking Solutions - Gladstones

Fri, 11 Sep 2026 13:20:15 +0000

Hi @b789

So glad to have found you here Very grateful for your help and support so far on FTLA.

I've just had another Letter Before Claim from Gladstones. The original thread you were supporting this on is FTLA Thread.

They've asked me to respond or pay failing which they'll proceed to court so any advice is greatly appreciated.

  email.pdf (Size: 82.46 KB / Downloads: 4)
  Letter Before Claim_Redacted.pdf (Size: 1.69 MB / Downloads: 13)
  appeal response.pdf (Size: 741.43 KB / Downloads: 5)