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+--- Thread: UKPC PCN - Friern Barnet Retail Park - Vehicle was parked in registered users only (/showthread.php?tid=41)
UKPC PCN - Friern Barnet Retail Park - Vehicle was parked in registered users only - merweetntr - 02-13-2026
Hi, I am coming from another forum of the unresolved issue about a UKPC PCN at Friern Barnet Retail Park.
The link to the original thread is here: *click*
I have appealed the PCN and used a template provided by @b789 saying I am not obliged to provide the driver's details and below is the response I have received from them.
This my last reply on the original thread:
"Hi, I have received this email on the 8th of January and didn't notice it until now.
It went to spam for some reason, which is the reason why I missed this email. https://ibb.co/8DcpPtLV "
RE: UKPC PCN - Friern Barnet Retail Park - Vehicle was parked in registered users only - b789 - 02-13-2026
You are now at the POPLA stage. UKPC have rejected the appeal and issued a POPLA verification code. That means the next step, if you do not intend to pay, is to submit a POPLA appeal within 33 days of the date of their rejection email. The 33 days is 28 days plus 5 days allowed for service. Do not miss that deadline.
What is the date of the appeal rejection?
Before anything else, we need to see the original Notice to Keeper (NtK). Not a reminder, not the rejection, but the first NtK that was sent. Both sides, with personal details redacted but leaving all dates and wording visible. The entire POPLA appeal will stand or fall on whether that Notice fully complied with PoFA. If it does not, then UKPC cannot transfer liability from the unknown Driver to you as Keeper. Without seeing it, we are working blind.
You should also gather the following now:
- Clear photographs of all signage at the site, especially the entrance signs.
- A close-up of the sign that states “registered users only” and the hours 22:30 to 08:00.
- Any evidence showing how prominent or otherwise that restriction is.
- Any correspondence received so far, including the original appeal you sent.
At POPLA you will not be arguing about fairness. You will be arguing legal compliance. The main points are likely to be:
– No keeper liability under PoFA if the Notice to Keeper is non-compliant.
– No evidence that the Keeper was the Driver.
– Inadequate or unclear signage forming no contract.
– Proof of landowner authority if appropriate.
Do not identify the Driver in your POPLA appeal. You remain the Keeper.
Once you upload the original Notice to Keeper here, we can assess precisely where it fails (if it does) and draft a structured POPLA appeal that leads the assessor through the defects step by step. For now, the key point is this: you are not out of time for POPLA, but you must act within the 33-day window. Upload the original Notice to Keeper so we can proceed properly.
RE: UKPC PCN - Friern Barnet Retail Park - Vehicle was parked in registered users only - merweetntr - 02-18-2026
(02-13-2026, 12:18 PM)b789 Wrote: You are now at the POPLA stage. UKPC have rejected the appeal and issued a POPLA verification code. That means the next step, if you do not intend to pay, is to submit a POPLA appeal within 33 days of the date of their rejection email. The 33 days is 28 days plus 5 days allowed for service. Do not miss that deadline.
What is the date of the appeal rejection?
Before anything else, we need to see the original Notice to Keeper (NtK). Not a reminder, not the rejection, but the first NtK that was sent. Both sides, with personal details redacted but leaving all dates and wording visible. The entire POPLA appeal will stand or fall on whether that Notice fully complied with PoFA. If it does not, then UKPC cannot transfer liability from the unknown Driver to you as Keeper. Without seeing it, we are working blind.
You should also gather the following now:
- Clear photographs of all signage at the site, especially the entrance signs.
- A close-up of the sign that states “registered users only” and the hours 22:30 to 08:00.
- Any evidence showing how prominent or otherwise that restriction is.
- Any correspondence received so far, including the original appeal you sent.
At POPLA you will not be arguing about fairness. You will be arguing legal compliance. The main points are likely to be:
– No keeper liability under PoFA if the Notice to Keeper is non-compliant.
– No evidence that the Keeper was the Driver.
– Inadequate or unclear signage forming no contract.
– Proof of landowner authority if appropriate.
Do not identify the Driver in your POPLA appeal. You remain the Keeper.
Once you upload the original Notice to Keeper here, we can assess precisely where it fails (if it does) and draft a structured POPLA appeal that leads the assessor through the defects step by step. For now, the key point is this: you are not out of time for POPLA, but you must act within the 33-day window. Upload the original Notice to Keeper so we can proceed properly.
Hi, Im pretty sure I’ve missed the deadline as I found out about the email way too late as it went to spam and I haven’t seen it until the last minute.
Is there anything else I could do?
Im trying to find the original notice but I might have lost it, I will try looking for it once again and send it if I find it.
RE: UKPC PCN - Friern Barnet Retail Park - Vehicle was parked in registered users only - b789 - 02-19-2026
@merweetntr, first, establish the exact dates. What is the date on UKPC’s rejection email? The POPLA code is valid for 28 days from the date of issue, but in practice POPLA allows 33 days (28 days plus 5 days for service). If you are within 33 days of the rejection date, you can still submit a POPLA appeal. Check that immediately before assuming it is too late.
If the POPLA code has genuinely expired, then POPLA will not accept a late appeal. “It went to spam” will not revive the code. That does not mean you must now pay.
If no POPLA appeal is made, UKPC’s next step will be to pass the matter to debt collectors. Debt collectors have no powers. They cannot add enforceable sums. They cannot affect your credit file. They send letters designed to intimidate. Those letters can be ignored.
The only correspondence that matters after this stage would be:
– A Letter of Claim (LoC) or sometimes called a Letter Before Claim/Action) from solicitors.
– A formal County Court claim form from the Civil National Business Centre.
Until one of those arrives, there is no litigation.
However, whether you are in a strong defensive position depends entirely on the original Notice to Keeper (NtK). If UKPC failed to comply with Schedule 4 of PoFA, they cannot hold the Keeper liable. In that scenario, if the Driver is not identified, they would have to prove the Keeper was the Driver. That is impossible for them unless you, the Keeper, tell them.
If you have lost the original Notice, you can:
- Log into UKPC’s online portal (if still accessible) and download copies.
- Write to UKPC requesting a copy of the original Notice to Keeper for your records.
- Submit a Subject Access Request (SAR) to UKPC requesting all personal data relating to you and the vehicle, including all notices and photographs.
A SAR is free and must be responded to within one month.
Do not contact debt collectors. Do not admit who was driving. Do not panic about “credit rating” language — nothing affects credit unless a court judgment is entered and then left unpaid for more than one month.
Your immediate actions are:
– Confirm whether the 33-day POPLA window has in fact expired.
– Locate or obtain the original Notice to Keeper.
– Do nothing else until we can assess PoFA compliance.
Once we know whether keeper liability applies, we can determine whether this is something to defend robustly or something that carries greater risk.
RE: UKPC PCN - Friern Barnet Retail Park - Vehicle was parked in registered users only - merweetntr - 02-20-2026
So I managed to find the original notice dated 12/11/2025.
I have attached it below and also have final reminder letter if needed.
https://ibb.co/LzBqd4pH
I also doubled checked and the email of rejection was sent on 8th of January which is outside the 33 day window.
RE: UKPC PCN - Friern Barnet Retail Park - Vehicle was parked in registered users only - b789 - 02-21-2026
@merweetntr, you have redacted too much from the NtK. You only need to redact your name, address and the VRM. Everything else must remain visible. The critical information includes the dates and times of the alleged entry and exit, the location of the alleged contravention, the issue date of the notice, and the full wording on both sides of the document.
UKPC signage frequently raises issues under the Consumer Rights Act 2015 (CRA). In many UKPC cases the charge is not sufficiently prominent or transparent, and the core term (the parking charge) is buried within dense small print. If the charge is not prominently displayed and clearly legible at the point of contract formation, it is capable of challenge.
If UKPC have uploaded any purported evidence on their website, download it immediately. If possible, obtain your own photographs of the signage in situ — particularly the entrance sign and at least one terms sign — ideally in similar lighting conditions (for example, if the alleged event occurred in darkness, photograph without flash or headlights). If a Letter of Claim (LoC) is issued, the operator will be put to strict proof of the signage relied upon, but contemporaneous photographs are always preferable.
The reminder notice is irrelevant. The only document that matters at this stage is the original Notice to Keeper. Please repost the NtK with only personal identifiers redacted.
Turning to the alleged contravention:
Quote:‘The vehicle was parked in an area designated for registered users only from 05/11/2025 23:00 to 05/11/2025 23:33 for 0 hours 33 minutes 3 seconds.’
The NtK appears to rely solely on ANPR entry and exit images. The wording suggests that the site contains areas restricted to “registered users”. If that is the case, the operator must demonstrate, by evidence, that the vehicle was parked in such a restricted area. ANPR cameras merely record entry and exit; they do not establish where within a site a vehicle was stationary.
If the entire site is reserved for “registered users only”, the legal character of the signage becomes critical. Where signage is framed in purely prohibitive terms (e.g. ‘Permit holders only’ or ‘Registered users only’), the driver who does not meet that condition is not being offered parking on stated terms. Instead, the wording is capable of being construed as forbidding parking altogether. In those circumstances, no contractual offer is made to non-registered drivers, and therefore no contract can be formed with them.
If no contract is capable of being formed, the only possible cause of action would be trespass. Trespass is actionable only by a party with a sufficient proprietary interest in the land (typically the landowner), not a mere site manager or parking contractor. Furthermore, damages for trespass are compensatory in nature and are limited to the actual loss suffered. In a free car park, or where no measurable loss arises, that sum would ordinarily be zero.
So, the precise wording of the entrance and terms signage is fundamental. Without seeing that wording, it is impossible to assess whether UKPC are alleging breach of contract or attempting to enforce what is, in substance, a prohibition.