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+--- Thread: F1RST Parking PCN – Bewl Water – Paid via Ringo but still charged £100 (/showthread.php?tid=39)
RE: F1RST Parking PCN – Bewl Water – Paid via Ringo but still charged £100 - b789 - 05-07-2026
Make sure you receive the auto-reply email from the CNBC.
RE: F1RST Parking PCN – Bewl Water – Paid via Ringo but still charged £100 - JoeBloggs90 - 05-07-2026
yes it was received. Cheers.
RE: F1RST Parking PCN – Bewl Water – Paid via Ringo but still charged £100 - JoeBloggs90 - 05-13-2026
B789 just today I received two letters. One is a "notice of proposed allocation to small claims track". It says this is now a defended claim and attaches an n180 questionnaire (blank). (claim N0kf64k7)
I assume this is essentially the form that I filled out online and is just delayed in coming to me. Therefore is there anything I do with this or just bin it?
Secondly, and separately to the Bewl Water matter, I have now received another County Court claim form from HMCTS. This one is from Smart Parking Limited, 5 South Inch Business Centre, Shore Road, Perth, PH2 8BW.
The claim number is different to the Bewl Water matter (N2KF1F89), so I assume these are entirely unrelated proceedings.
Having now reviewed it more carefully, I believe this relates to an alleged private parking contravention in Wimbledon, London from 1 August 2023, near a bike shop. I vaguely remember the matter being disputed/appealed at the time, however I genuinely cannot remember where matters were left as I never heard anything further afterwards.
What is confusing me is why this has sprung up after so long
They are claiming £430.60 plus £50 court fee and £50 legal representative costs, for a total of £530.60.
Please let me know what immediate steps you would recommend on this separate Smart Parking claim. Getting in a bit of a mess here.
just as an aside reading the claim form in more detail it appears there was 2 contraventions there as it says "the date of contravention are 08/01/2023, 23/04/2023". Please see an old forum post where I addressed this in MSE:
https://forums.moneysavingexpert.com/discussion/6597327/received-letter-of-claim-smart-parking-bwlegal-collingham-house-wimbledon/p1
Thanks B789.
RE: F1RST Parking PCN – Bewl Water – Paid via Ringo but still charged £100 - b789 - 05-13-2026
@JoeBloggs90, you will need to start a new thread for the other PCN/Claim you have mentioned. It becomes impossible to keep track properly if we try to deal with two distinctly separate cases in a single thread.
So, please complete the PCN details form for the second PCN and copy and paste the summary that the form produces into a new thread. PCN Details Form
Getting back to this PCN issued for an alleged breach at Bewl Water, When you completed the N180 at the time, did you send it at that time also? If you did, please check your MCOL history and tell me if it has updated to chow receipt of your. N180. You were advised not to send your own N180 until you either received your paper version in the post or your MCOL history had updated to show that your own N180 had been sent.
It's not a big issue as you can just send your own N180 again by email. You can disregard the paper forum. The Notice of Allocation is just that, a "notice". Just file it.
As I have already told you several times already, the odds of this claim ever reaching a hearing are slim to none.
I'll await your new thread with the details of the other claim.
RE: F1RST Parking PCN – Bewl Water – Paid via Ringo but still charged £100 - JoeBloggs90 - 05-14-2026
I did fill out n180 online based on your suggestion above. Logging into MCOL I see:
Claim History
Your defence was received on 07/04/2026 at 08:10:10
DQ sent to you on 11/05/2026
DQ filed by claimant on 11/05/2026
I emailed the questionaire to the relevant addresss CCing DBlegal. To which they replied a generic template that started with below:
Thank you for emailing the Directions Questionnaire Team in the Civil National Business Centre.
Therefore my understanding is that all is done on my side and like you said, this is just the late physical copy to which I will file and there is nothing more to do.
RE: F1RST Parking PCN – Bewl Water – Paid via Ringo but still charged £100 - b789 - 05-14-2026
How long ago did you submit your DQ? Whilst you have the auto-response, their system is notorious for screwing up. I suggest you resend your DQ again. Only need to send it to the dq.cnbc@justice.gov.uk email address this time.
RE: F1RST Parking PCN – Bewl Water – Paid via Ringo but still charged £100 - JoeBloggs90 - 05-14-2026
it was sent on 07/05/2026.
I will reforward again to be safe
RE: F1RST Parking PCN – Bewl Water – Paid via Ringo but still charged £100 - b789 - 05-14-2026
It can take 10 days or more for it to be processed and the MCOL history to be updated. I'd give it another few days before you resend it. It does not affect anything if you have already resent it.
RE: F1RST Parking PCN – Bewl Water – Paid via Ringo but still charged £100 - JoeBloggs90 - 05-19-2026
Update regarding Bewl Water case. Please advise on what my next steps are? Thank you B789
07:28 this morning I received a mediation email following subject: Mediation Appointment Confirmation - Action required: Claim Number: N0KF64K7 APPOINTMENT DATE: 15/07/2026.
I received two word documents: 1: "Delegation of authority to mediate" 2: "What happens at mediation"
Email body below:
Your telephone mediation appointment
Appointment date: 15/07/2026
Appointment time slot: 09:30 to 12:30
Your confidential telephone mediation appointment has been booked for the above date and time slot. The mediator may call at any point within your timeslot to start the appointment. Please be ready to accept a call at any point during your timeslot. Your appointment will last for around one hour from the point at which the mediator calls. The mediator will call from a withheld number. Make sure that withheld/private numbers are not blocked on your phone.
The mediator will call both parties separately – you will not talk directly to the other side. They will try to help you come to an agreement with the other party. If an agreement is reached at mediation the case will not need to progress to court.
Where your mediation appointment is mandatory, if you do not attend the appointment, the judge will take this into consideration at any court hearing and may issue a penalty. This could include the judge automatically ruling in the other party’s favour or ordering you to pay for some or all the other party’s costs.
What you need to do to prepare for your telephone appointment:
The mediation service requires a contact number to conduct the appointment. If you have not already provided these details in your Directions Questionnaire then please contact scmreferrals@justice.gov.uk prior to your appointment so that your contact details can be updated.
PLEASE MAKE SURE TO PROVIDE YOUR CASE/CLAIM NUMBER IN THE RESPONSE TO THE EMAIL.
If YOU will be attending the mediation appointment YOURSELF, please provide us with your full name and the best telephone number so the mediator is able to call you.
If you would like SOMEONE ELSE (like a trusted friend, relative or a solicitor) to attend on your behalf please fill out the attached delegation of authority to mediate form. Your representative must know the facts of the case, understand how far you’re willing to compromise and have full authority to act on your behalf. You’re legally bound to any settlement agreements your representative makes on your behalf.
Failure to provide contact details will result in your mediation appointment not taking place and could result in a Judge issuing a penalty where the mediation was mandatory.
If the mediator cannot contact you within 10 minutes of the appointment start, the appointment will be marked as not conducted and you may face a penalty for non-attendance.
Make sure you are in a suitable location for the appointment that is free from distractions. The mediator will cancel the appointment immediately if you are driving even if you are using a hands-free device.
The dates to avoid which you provided on your Directions Questionnaire were taken into account when booking your appointment. We are only able to re-book appointments in exceptional circumstances.
Please see attached documents for more information about what happens within your mediation appointment.
Please ensure you also continue to check your junk email folder for any future email contact from the Small Claims Mediation team prior to your scheduled appointment.
Small Claims Mediation Service contact details
If you have any complaints or issues to raise about the Mediation Service, contact us by email or telephone:
Email: scmreferrals@justice.gov.uk
Telephone: 0300 123 4593
Webchat: Chat with an agent
Monday to Friday, 9am to 5pm
We record our calls for monitoring and training as it helps improve the service we deliver. If you want to know more about how we handle your personal data, visit https://www.gov.uk/government/collections/your-data-and-how-we-use-it
If you want to make a complaint by email, clearly title your message as ‘complaint’ in the subject field.
RE: F1RST Parking PCN – Bewl Water – Paid via Ringo but still charged £100 - b789 - 05-19-2026
For the mediation call, keep it very simple.
This is not a hearing. It is not part of the judicial decision-making process. There is no judge involved. The mediator is not deciding anything and has no power to decide whether the claim is valid or whether the defence is good or bad.
Your only purpose in attending is to satisfy the mediation requirement and make your position clear.
When the mediator asks for your position, say:
Quote:“My position is simple. Liability is denied in full. I do not accept that any debt is owed. My offer is £0. If the claimant wishes to discontinue, that would resolve the matter. Otherwise, the claim will have to proceed in the normal way.”
Do not offer anything. Do not negotiate upwards from £0. Do not be drawn into discussing the details of the defence. Do not identify the driver. Do not accept that anything is owed.
If the mediator asks about the merits of the defence, or starts suggesting that you may lose, or that the claimant has a good case, say:
Quote:“I am not prepared to discuss the legal merits of the case in mediation. That is for the court, not for the mediator. My position is that liability is denied and the claimant is put to strict proof.”
If the mediator continues or appears to offer any opinion on the strength of the case, say:
Quote:“Please record that I have attended mediation and made my position clear. I do not consider it appropriate for the mediator to offer any view on the legal merits of the claim or defence. If that continues, I will make a formal complaint to the mediation service.”
That should be the end of it.
The call is usually a waste of time in these parking claims because the claimant wants money and the defendant denies any liability. Your offer is £0. If the claimant does not accept that, the case simply continues.